Technical Program Manager

University of Washington; Seattle (WA); Hybrid; USD 141,840 - 206,412; Full time

Job summary

University of Washington Information Technology (UWIT) seeks a Technical Program Manager to lead planning, governance, and execution for UW Medicine Network initiatives. The role develops roadmaps, standards, and investment plans to keep hospitals, labs, and clinics secure, reliable, and scalable.

The position requires experience managing large IT infrastructure programs, budgeting, and collaborating with executive stakeholders across disciplines.

Qualifications

• Bachelor’s degree in IT, CS, engineering, or related field.
• Five+ years of progressive technical program management in large IT environments.
• Experience delivering complex network projects with multiple stakeholders.
• Experience with LAN/WAN, data centers, or telecom projects.
• Experience budgeting capital and operating budgets.
• Experience leading cross-functional teams and coordinating work.
• Familiarity with Agile, Waterfall, or hybrid PM approaches.
• Experience with portfolio governance, risk management, and strategic planning.

Responsibilities

• Plan and develop multi-year network roadmaps and standards.
• Partner with executives and engineers to translate needs into projects.
• Manage budgets, timelines, and delivery milestones.
• Refine workflow and service delivery processes and governance.

Skills

Networking fundamentals

Project management

Budget management

Technology strategy

Requirements analysis

Financial planning

Analytical skills

Communication

Stakeholder management

Independent work

Education

Bachelor's degree

Tools

PMP certification

CCNA

CCNP

Job description

Job Description

UW Information Technology (UWIT) has an outstanding opportunity for Technical Program Manager to join their team.

About This Opportunity

Reporting to the Executive Director, the Technical Program Manager serves as the strategic leader responsible for planning, governance, portfolio management, and execution of initiatives supporting the UW Medicine Network within UWIT. The position develops and manages multi-year network strategies, architectural roadmaps, technical standards, and investment plans to ensure that the network infrastructure supporting UW Medicine's hospitals, laboratories, clinics, and related facilities remains secure, reliable, scalable, and aligned with institutional priorities.

This is an essential position and may be required to work remotely when UW suspends operations.

Key Responsibilities

Planning and Technical Strategy Development (25%)

• Develop multi-year UWM network roadmaps, architectural strategies, and technical standards aligned to organizational goals
• Partner with executive stakeholders, enterprise architects, and engineering teams to translate business and operational needs into scalable technical solutions and discrete projects
• Drive long-range budget planning and investment prioritization for networking initiatives

Portfolio, Project, and Budget Management (50%)

• Manage UWM network project portfolio, budgets, timelines, dependencies, and delivery milestones.
• Develop and manage associated detailed annual budgets (Capex and Opex)

Process Development and Delivery Optimization (25%)

• Continually review and refine workflow management and service delivery processes
• Manage project intake and ongoing reprioritization efforts
• Review and refine program governance, metrics reporting, and operational procedures to continually improve program consistency and efficiency

Required Qualifications

Minimum Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
• Minimum of five (5) years of progressively responsible experience in technical program management, including managing complex IT infrastructure or networking projects in a large enterprise environment.
• Demonstrated experience managing large, complex technology projects and programs with multiple stakeholders, dependencies, and competing priorities.
• Demonstrated experience delivering complex network-related projects (e.g., LAN/WAN, wireless, data center, or telecommunications).
• Experience developing and managing capital and operating budgets.
• Experience leading cross-functional teams and coordinating work across technical and business organizations.
• Comprehensive experience with project management methodologies and tools (e.g., Agile, Waterfall, or hybrid approaches).
• Experience with portfolio management, project governance, risk management, and strategic planning.

Knowledge, Skills, And Abilities

• Strong knowledge of networking fundamentals (including TCP/IP, routing and switching, wireless networking, and network security principles) and network service delivery practices.
• Advanced knowledge of project and program management methodologies and best practices.
• Proven ability to manage budgets, schedules, risks, and resources for large-scale technical projects.
• Ability to develop and execute long-range technology strategies and roadmaps.
• Ability to analyze complex business and technical requirements and translate them into actionable plans and solutions.
• Strong financial planning, budgeting, and resource management skills.
• Strong analytical, organizational, problem-solving, and decision-making abilities.
• Excellent communication skills, with the ability to translate technical concepts for diverse audiences, including executive leadership.
• Ability to build collaborative relationships and influence stakeholders at all organizational levels, including executive leadership.
• Ability to work independently in high-visibility environment, prioritize competing demands, and maintain delivery discipline.

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.

Preferred Qualifications

• Project Management Professional (PMP) or similar certification.
• Networking certifications such as CCNA, CCNP, or equivalent.
• Experience supporting network services in higher education, healthcare, or research environments.
• Knowledge of IT service management frameworks (e.g., ITIL).
• Experience coordinating with regional or national research and education networks.

Working Conditions

• Hybrid, open office environment.
• Must be willing to work occasional off hours to support planned maintenance windows and/or critical delivery deadlines.
• This is an essential position and may be required to work remotely when UW suspends operations.

About The Team

UW Information Technology (UWIT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW’s IT infrastructure, resources, and services. UWIT provides critical technology support to all three campuses, UW Medicine, and research operations around the world. UWIT partners with the UW community to enable innovation, learning, discovery, and service.

This position functions within a highly complex enterprise environment that includes a large public research university and an integrated healthcare system comprised of three hospitals and more than 30 laboratories and clinics.

Compensation, Benefits And Position Details

Pay Range Minimum

$141,840.00 annual

Pay Range Maximum

$206,412.00 annual

Shift

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent)

100.00%

Union/Bargaining Unit

Not Applicable

Benefits

Other Compensation:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

About The UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.