Technical Program Manager

Hanker Analytics; San Francisco (CA); On-site; USD 160,000 - 210,000; Full time

Job summary

Hanker Analytics is seeking a versatile Technical Program Manager to bridge strategic product roadmaps and day-to-day agile execution in San Francisco. You will own end-to-end delivery of cross-functional technical programs, champion agile principles, and remove impediments to keep squads humming.

You will partner with leadership to align milestones with business objectives and work closely with product managers, engineers, and designers to optimize sprint velocity, predictability, and delivery

Qualifications

• 10+ years in technical program management or Scrum Master roles in software/data environments.
• Strong Scrum/Agile expertise with recognized certifications.
• Proficient with Jira, Confluence, and backlog management.
• Experience guiding cross-functional teams through complex releases without formal authority.

Responsibilities

• End-to-End Delivery: Own planning, execution, and communication of cross-functional technical programs from inception to launch.
• Roadmap & Milestone Tracking: Translate strategic goals into program timelines with milestones, dependencies, and critical paths.
• Risk & Stakeholder Management: Identify delivery risks and communicate with leadership through transparent status reporting.
• Resource & Capacity Alignment: Collaborate with engineering and product leads to allocate resources for sustainable delivery.
• Facilitate Scrum Events: Lead Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, and Retrospectives.
• Impediment Removal: Shield the team from distractions and clear roadblocks to maintain momentum.
• Metrics & Continuous Improvement: Track velocity, burndown/burnup, cycle time to coach teams.
• Agile Evangelism: Foster psychological safety, collaboration, transparency, and ownership.

Skills

Technical Program Management

Scrum Master/Agile

Jira/Confluence

Cross-Functional Leadership

Education

CSM (Certified ScrumMaster)

PMI-ACP

PMP

Tools

Jira

Confluence

Job description

We are looking for a versatile and strategic Technical Program Manager to bridge the gap between high-level strategic product roadmaps and day-to-day agile execution. In this dual-impact role, you will own the end-to-end delivery of complex, cross-functional technical programs while championing agile principles, removing impediments, and keeping cross-functional development squads humming.

You will operate at both ends of the telescope: partnering with leadership to align program milestones with business objectives, and working directly with product managers, engineers, and designers to optimize sprint execution, velocity, and predictability.

Key Responsibilities

Program Management

• End-to-End Delivery: Own the planning, execution, and communication of high-visibility, cross-functional technical programs from inception to launch.
• Roadmap & Milestone Tracking: Translate strategic business goals into structured program timelines, defining clear milestones, dependencies, and critical paths.
• Risk & Stakeholder Management: Proactively identify delivery risks, devise mitigation strategies, and keep stakeholders and executive leadership informed through transparent status reporting.
• Resource & Capacity Alignment: Collaborate with engineering and product leads to manage resource allocation and ensure teams are set up for sustainable delivery.
• Facilitate Scrum Events: Lead core agile ceremonies—including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, and Retrospectives—keeping them focused, efficient, and actionable.
• Impediment Removal: Actively shield the team from external distractions and clear operational, technical, or interpersonal roadblocks to maintain continuous momentum.
• Metrics & Continuous Improvement: Track and analyze key agile metrics (e.g., velocity, burndown/burnup charts, cycle time) to coach teams toward continuous process optimization.
• Agile Evangelism: Foster a culture of psychological safety, cross-functional collaboration, transparency, and high ownership within product development squads.

Qualifications & Skills

Must-Haves

• Experience: 10+ years of combined experience in technical program management, project management, and serving as a Scrum Master within software development or data-driven environments.
• Agile Mastery: Deep expertise in Scrum/Agile frameworks, with certifications such as CSM (Certified ScrumMaster), PMI-ACP, or PMP.
• Tool Proficiency: Advanced fluency in agile tracking and project management software (such as Jira, Confluence, or similar tools) for managing backlogs, sprints, and release burndowns.
• Cross-Functional Leadership: Proven track record of guiding cross-functional teams (Product, Engineering, QA, Design, Data) through complex product releases without relying on formal authority.

Nice-to-Haves

• Experience scaling agile practices across multiple teams (SAFe, LeSS, or custom scaling frameworks).
• Background in data analytics, BI, SaaS products, or complex enterprise software solutions.
• Familiarity with modern software development lifecycles (SDLC) and CI/CD pipelines.
• Familiarity with the pharma and life sciences industry