Technical Program Manager

Triwill Group; New York, Northern (NY, KY); Hybrid; USD 140,000 - 245,000; Full time

Benefits offered by this job

Equity

Health, dental, and vision coverage

Retirement plan with company matching

Parental leave and family support

Paid time off and flexible PTO

Job summary

Figma is seeking an experienced Technical Program Manager to join our Technology Services team. You will partner with Finance, GTM, Engineering, and IT to lead cross-functional programs that scale, delivering on commitments and removing roadblocks. This role can be held from a US hub or remotely in the United States.

You will champion tools, advancing AI and automation adoption, and shape how teams work together with scalable, repeatable practices while maintaining alignment across teams.

Qualifications

• 5+ years of program and project management experience in a cloud/SaaS environment.
• Ability to dive into technical details and tailor communication to different audiences.
• Ability to thrive in ambiguity with autonomy and momentum.

Responsibilities

• Lead highly cross-functional programs and deliver complex initiatives.
• Manage dependencies and guide technical discussions to ensure alignment.
• Anticipate risks and blockers and escalate when needed to maintain momentum.
• Build trusted partnerships across the organization.

Skills

Program management

Cross-functional leadership

Cloud/SaaS experience

Communication

Strategic thinking

Automation tooling

Tools

Asana

GSuite

Zoom

Notion

Figma

Job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

We're looking for an experienced Technical Program Manager (TPM) to join our Technology Services team. In this role, you'll partner with our Business (Finance, GTM, Engineering) and Technology teams (Business Systems, GRC & IT) to lead cross-functional programs that are critical to how we scale. You'll ensure alignment across teams, deliver on commitments, and clear roadblocks so we can move forward together. Beyond execution, you'll roll up your sleeves to shape how teams work together—championing tools, advancing AI and automation adoption, and solving tough problems with scalable, repeatable practices.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Lead highly cross-functional programs, using strong TPM craft and collaboration skills to deliver complex initiatives
• Drive project alignment by managing dependencies, guiding technical discussions, and making sure the right conversations happen at the right time
• Anticipate risks and blockers, escalete when needed, and keep momentum toward resolution
• Influence outcomes by building trusted, strong partnerships across the organization
• Champion effective ways of working—finding the right balance of tools, structure & practices while continuously improving how we collaborate and deliver on our commitments

We’d love to hear from you if you have:

• 5+ years of program and project management experience in a cloud/SaaS environment, supporting technology teams
• Comfort diving into technical details to guide conversations and drive alignment, with the ability to adapt communication style — knowing when to dive deep and when to zoom out — for different audiences
• The ability to thrive in ambiguity, operating with autonomy to create clarity and momentum
• A track record of building a culture of knowledge-sharing and transparency through strong collaboration
• Proficiency with project management and collaboration tools (Asana, GSuite, Zoom, Notion, Figma, etc.), and the judgment to tailor their use to the team's needs

While it's not required, it's an added plus if you also have:

• PMP & Scrum Certifications
• Prior experience with business systems that support QTC (billing platforms, Salesforce, NetSuite)

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.

Annual Base Salary Range:

$140,000—$245,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [e-mail]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.