Technical Program Manager

Fractal Analytics Inc; New Jersey; On-site; USD 120,000 - 140,000; Full time

Job summary

Fractal Analytics Inc. is seeking an experienced Analytics Consultant/Manager to oversee healthcare projects, build executive relationships, and ensure delivery excellence.

You will lead end-to-end analytics programs, craft SOWs, drive governance, and partner with sales to capture new opportunities, delivering dashboards and insights using Power BI. Strong communication and healthcare domain knowledge are essential.

Qualifications

• Minimum 8 years of experience in analytics roles, preferably in healthcare.
• Strong analytical abilities, with expertise in statistical analysis and data visualization.
• Proven track record in managing client relationships.
• Solid understanding of the healthcare supply chain and translating requirements into insights.
• Excellent verbal and written communication, able to explain technical concepts to non-technical audiences.

Responsibilities

• Serve as primary contact for healthcare clients and manage stakeholder expectations.
• Lead analytics projects from conception to delivery with governance.
• Develop and manage statements of work (SOWs) and project scopes.
• Collaborate with sales to identify new client opportunities in healthcare.
• Produce executive dashboards and KPI reporting using Power BI.

Skills

Analytics consulting

Healthcare experience

Client management

Data visualization

Communication

Tools

Power BI

Data platforms

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets; an ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner. Please visit Fractal | Intelligence for Imagination for more information about Fractal.

Role Overview

Client Relationship & Account Management

• Serve as the primary contact for healthcare clients, ensuring that Fractal's standards and commitments are maintained and exceeded.
• Foster deep-rooted relationships with key executives and decision-makers in the healthcare space, representing Fractal’s capabilities and offerings.
• Mobilize the right capabilities to cater to distinct client needs, ensuring alignment with healthcare industry standards.

Project Execution & Delivery

• Oversee and lead healthcare projects from conception to completion, ensuring all aspects are executed seamlessly.
• Develop and finalize Statements of Work (SOWs), clarify business objectives, establish project scopes, ascertain deliverables, define client and team responsibilities, and ensure risk mitigation strategies are in place.
• Ensure that client communication is regular and transparent, encompassing weekly, monthly, and quarterly updates, thereby ensuring effective stakeholder management.

Project Governance

• Implement robust governance mechanisms, ensuring that potential issues are identified in advance and resolved promptly to avoid any negative client impact.
• Lead the evaluation and mitigation efforts around project risks, data source challenges, and project execution metrics.

Analytics Consulting & Business Development

• Collaborate with the sales team in identifying and capitalizing on new client opportunities in the healthcare segment.
• Engage with healthcare clients to pinpoint key business challenges, frame business inquiries, and mobilize the right capabilities to conduct comprehensive analyses.
• Provide high-end consulting and thought leadership through in-person discussions with healthcare business leaders.

Technical Program Management (Analytics & BI)

• Must have lead end-to-end delivery of analytics programs, driving requirements, stakeholder alignment, development, and deployment of executive dashboards and reporting solutions using Power BI and related data platforms.
• Manage analytics initiatives within Healthcare Payer, Call Center Analytics, or both domains, translating business needs into actionable insights, KPIs, operational reporting, and performance measurement frameworks.
• Serve as a trusted advisor to business and technology stakeholders, leveraging strong consulting experience to facilitate workshops, define roadmaps, manage risks, and influence decision-making across cross-functional teams.
• Demonstrate excellent communication and program management skills, effectively engaging executives, business users, and technical teams while ensuring on-time delivery, governance, and measurable business outcomes.

Qualifications

• Minimum of 8 years of relevant experience, preferably as an Analytics Consultant, Analytics Manager, or similar roles, with a strong focus on the healthcare sector.
• Robust analytical aptitude, showcasing expertise in statistical analysis, data mining, and visualization techniques pertinent to healthcare supply chain management.
• A proven track record of exceptional client management, emphasizing the development and sustainment of robust relationships.
• Solid understanding of the healthcare supply chain, combined with the ability to translate intricate business requirements into actionable insights.
• Outstanding communication skills, both verbal and written, with a knack for explaining intricate technical concepts to a non-technical audience effectively.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 - $140,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.

Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

At Fractal, towards our goal of “powering every human decision in the enterprise”, our partnerships and alliances help in creating and delivering a compelling suite of solutions to unlock value. We partner with companies from around the globe, leaders in their respective fields. With Fractal’s expertise in artificial intelligence, design, engineering, and digital transformation, combined with the data, technology, and software platforms from our partners, we create cutting‑edge solutions to problems in the business world. We understand how critical and timely decision triggers, and information, empower our clients to create, unlock, deliver, and realize value. Together with our partners, our goal is to serve each client in their end-to-end data-to-decision journey.