Technical Program Manager

NexusOne; Atlanta (GA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Collaborative team culture

Leadership investment in learning and development

Job summary

NexusOne is seeking a Technical Program Manager to coordinate and drive complex customer engagement programs within the Forward Engineering team. You will manage engagement timelines, customer communication, and resource coordination, ensuring that all teams execute cohesively and customers are informed.

The ideal candidate has 5+ years of experience in program management, proficiency in project management tools, and the ability to communicate effectively with various stakeholders. Join our collaborative culture that values curiosity and respect.

Qualifications

• 5+ years experience in technical program management, professional services operations, or enterprise project management.
• Experience managing technical delivery programs for data platform, cloud migration, or enterprise software projects.
• Ability to understand and communicate technical concepts to both technical and non-technical stakeholders.

Responsibilities

• Own program management for large, complex Forward Engineering customer engagements.
• Develop and maintain detailed project plans, milestone tracking, and risk registers.
• Lead weekly customer status meetings and prepare executive-level program reports.

Skills

Technical program management

Project management tools (Jira, Asana, MS Project)

Communication skills

Education

PMP, Agile, or equivalent certification

Tools

Jira

Asana

MS Project

Job description

Role Summary

Technical Program Managers (TPMs) coordinate and drive complex customer engagement programs across the Forward Engineering team. They manage engagement timelines, customer communication cadences, resource coordination, and risk tracking. They operate as the operational backbone of high-complexity enterprise deployments and solution delivery programs, ensuring that multi-disciplinary FE teams execute cohesively and that customers have a clear view of progress.

Key Responsibilities

• Own program management for large, complex Forward Engineering customer engagements
• Develop and maintain detailed project plans, milestone tracking, and risk registers for active engagements
• Coordinate resource scheduling across Enterprise Deployment, Data Engineering, Migration, and AI practice teams
• Lead weekly customer status meetings, prepare executive-level program reports, and manage escalation communication
• Track and report engagement financial performance against budgeted hours and timelines
• Drive internal retrospectives and capture lessons learned for the delivery playbook
• Coordinate cross-pillar dependencies between Forward Engineering and the Engineering pillar (L3 escalations, product gaps)
• Support the Head of Forward Engineering on capacity planning and demand forecasting

Qualifications

• 5+ years experience in technical program management, professional services operations, or enterprise project management
• Experience managing technical delivery programs for data platform, cloud migration, or enterprise software projects
• Strong proficiency with project management tools (Jira, Asana, MS Project) and executive reporting
• Ability to understand and communicate technical concepts to both technical and non-technical stakeholders
• PMP, Agile, or equivalent certification preferred
• Experience in a customer-facing professional services or implementation environment

Why You’ll Love Working at Nexus

• A collaborative team culture built on curiosity and respect
• Challenging work where your contributions clearly matter
• A leadership team that invests in learning and development
• The opportunity to work at the intersection of cloud, data, and AI innovation