Technical/Product Trainer

HighRadius; United States; On-site; USD 8,400 - 13,000; Full time

Benefits offered by this job

Competitive salary

Equal employment opportunities

Opportunity to build with a pre-IPO

Job summary

HighRadius, a leader in cloud-based Autonomous Software for the CFO office, is seeking an Analyst to Senior Analyst to design and deliver impactful learning solutions that build internal product capability and enable talent readiness. You will plan strategically, design instructional content, manage LMS/LXP, and engage key stakeholders to measure learning impact.

You will create personalized learning journeys, lead enrollment on the open calendar, collaborate with product and consulting teams,

Qualifications

• Bachelor's or Master's degree from a recognized institution.
• Excellent communication and time management.
• Experience with LMS/LXP, instructional design, and learning analytics is preferred.
• Prior exposure to SaaS training delivery is a plus.

Responsibilities

• Develop and implement a comprehensive learning strategy aligned with organizational goals and objectives.
• Conduct Training Needs Analysis to identify skill gaps and develop targeted training programs.
• Engage with stakeholders, including Leaders, Managers and ICs to understand their learning needs and map it with business metrics.
• Lead the planning and execution of open enrollment calendar, management development programs and other L&D initiatives aligned with business priorities.
• Collaborate with stakeholders to identify capability gaps and design targeted learning journeys for emerging and experienced resources.
• Create structured learning journeys, microlearning modules, and blended learning experiences. Incorporate case studies, simulations, and real-world scenarios for experiential learning.
• Leverage AI-powered tools (e.g., Notebook LM etc.) for content creation and personalization.
• Coordinate and facilitate training programs.
• Act as a trusted advisor to business leaders, translating strategic priorities into development interventions. Build strong relationships with internal stakeholders and external vendors to deliver customized solutions.
• Review and validate product training materials created by the project consultants.
• Create and maintain standard product training materials for new or updated HighRadius products.
• Deliver soft-skills training to consulting-wide teams.
• Collaborate with cross functional teams such as consulting, product, and support to ensure all training content is updated and accurate.
• Prior knowledge of various phases of project life cycle including Design, Build, Testing, cutover, Go-live and hyper care.
• Prior knowledge and experience of training delivery and content creation.
• Prior knowledge of Order to Cash process will be a plus.
• Prior experience with training clients on SaaS products will be a plus.

Skills

Communication

Time Management

Analytical Skills

Problem Solving

Presentation Skills

Organizational Skills

Collaboration

Conflict Resolution

Training Aptitude

Technical Inclination

Stakeholder Management

Team Player

Education

Bachelor's or Master's Degree

Job description

HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide. Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.

With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations and a recent addition in Poland, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future.

About Us:

Job Summary:

The Analyst or Senior Analyst will be responsible for designing and delivering impactful learning solutions that build internal product capability, drive organizational effectiveness, and enable talent readiness. This role involves strategic planning, instructional design, LMS/LXP knowledge, facilitation, stakeholder engagement, and leveraging analytics to measure learning impact. The candidate will play a key role in creating personalised learning and career pathways aligned with organizational priorities, lead enrollment on the open learning calendar & must be well organized, detail oriented and possess excellent communication skills.

Key Responsibilities:

• Develop and implement a comprehensive learning strategy aligned with organizational goals and objectives
• Conduct Training Needs Analysis to identify skill gaps and develop targeted trainingprograms
• Engage with stakeholders, including Leaders, Managers and ICs to understand theirlearning needs and map it with business metrics
• Lead the planning and execution of open enrollment calendar, managementdevelopment programs and other L&D initiatives aligned with business priorities
• Collaborate with stakeholders to identify capability gaps and design targeted learningjourneys for emerging and experienced resources
• Create structured learning journeys, microlearning modules, and blended learningexperiences. Incorporate case studies, simulations, and real-world scenarios forexperiential learning.
• Leverage AI-powered tools (e.g., Notebook LM etc.) for content creation andpersonalization.
• Coordinate and facilitate training programs
• Act as a trusted advisor to business leaders, translating strategic priorities intodevelopment interventions. Build strong relationships with internal stakeholders andexternal vendors to deliver customized solutions.
• Review and validate product training materials created by the project consultants
• Create and maintain standard product training materials for new or updatedHighRadius products
• Deliver soft-skills training to consulting-wide teams
• Collaborate with cross functional teams such as consulting, product, and support toensure all training content is updated and accurate
• Prior knowledge of various phases of project life cycle including Design, Build, Testing,cutover, Go-live and hyper care
• Prior knowledge and experience of training delivery and content creation
• Prior knowledge of Order to Cash process will be a plus
• Prior experience with training clients on SaaS products will be a plus

Job Specification:

• Overall 3-6 years of professional services experience.
• Bachelor's or Master's Degree (preferably from tier 1 or tier 2 institutes).
• Location: Hyderabad.
• Mandatory: Good communication skills, Excellent Time Management skills, GoodAnalytical Skills, Good problem solving skills, Good presentation skills, Organizational skills,Collaboration skills, Conflict Resolution skills, Training Aptitude, Technical Inclination,Stakeholder Management, Team Player.
• Desirable: Exposure to international clients / projects, Exposure to Functional consultingroles
• Experience in following the established processes/standards/templates to achievesuccessful results.

What You'll Get

• Competitive salary.
• Fun-filled work culture (https://www.highradius.com/culture/)
• Equal employment opportunities.
• Opportunity to build with a pre-IPO Global SaaS Centaur.