Technical Product Owner (Core Team, AI technologies)

Creatio; Town of Poland (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

Creatio is seeking a Technical Product Owner to join the Core team. This role focuses on scalability, performance optimization, and system efficiency within our no-code AI-powered CRM platform.

The ideal candidate brings 3+ years as a Product Manager or Owner, hands-on AI/no-code experience, and a track record in shaping product concepts, collaborating with partners, and guiding development through the SDLC.

Qualifications

• 3+ years of experience as a Product Manager or Product Owner.
• Hands-on experience with AI technologies and no-code platforms.
• Deep understanding of the data management and web technologies.
• Developer or system analyst background would be beneficial.
• Expertise in product concept development and architectural decisions.

Responsibilities

• Collection and elaboration of business requirements from customers, partners, external community, and internal users.
• Organization and prioritization of requirements in the company's information resources.
• Definition and defense of concepts: grouping and detailing business requirements, market introduction strategy, mockups, UX/UI collaboration, creating materials, drafting user stories, and assigning tasks to technical writers.
• Conducting market research: competitor analysis, potential integrations, and reviewing industry reports like Gartner/Forrester.
• Leading SCRUM activities with development teams: Kick-off, Refinement, Planning, Review, Retrospective.
• Collaborating with the Scrum Master to improve team efficiency and monitor metrics.
• Offering consultations for internal staff, customers, and partners on system adjustments to meet business requirements.
• Implementing product functionality using the platform's No-code tools.
• Organizing and conducting training sessions for company employees on new releases.

Skills

No-code platforms

AI technologies

Web technologies

Product ownership

Data management

English

Ukrainian

Job description

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We’re Looking For

We are looking for a highly skilled and motivated Technical Product Owner to join our Core team. This role focuses on working with the core of our product, ensuring scalability, performance optimization, and overall system efficiency. The ideal candidate is a visionary leader with a strong understanding of market trends, a technical background, and expertise in managing the full product development lifecycle.

Responsibilities

• Collection and elaboration of business requirements from customers, partners, external community, and internal users.
• Organization and prioritization of requirements in the company's information resources.
• Definition and defense of concepts: this includes grouping and detailing business requirements, developing a strategy for market introduction, creating mockups, collaborating on UX and UI design (in conjunction with UI designers), producing presentation materials, drafting user stories, and assigning tasks to technical writers to elaborate on the functionality within both internal and public-facing company resources.
• Conducting market research: this involves competitor analysis, seeking and assessing potential integration solutions, and reviewing reports from global analytical agencies like Forrester and Gartner.
• Leading SCRUM activities with development teams: this includes Kick‑off presentations, Refinement, Planning, Review, and Retrospective sessions.
• Collaborating with the Scrum Master to enhance team efficiency, as well as establishing and monitoring team metrics.
• Offering consultations for internal staff, customers, and partners on system adjustments to meet business requirements.
• Implementing product functionality using the platform's No‑code tools.
• Organizing and conducting training sessions for company employees on the features of new releases.

Skills & Qualifications

• 3+ years of experience as a Product Manager or Product Owner.
• Hands‑on experience with AI technologies and no‑code platforms.
• Deep understanding of the data management and web technologies.
• Developer or system analyst background would be beneficial.
• Expertise in product concept development.
• Proficiency in collaborating and integrating with technology partners to deliver joint products.
• Experience in collaborating with a team on application architecture and making informed architectural decisions.
• Profound understanding of the software development lifecycle.
• Competence in analyzing the IT solutions market and understanding user needs and expectations.
• Practical experience with the capability and willingness to work at both strategic and detailed requirement levels.
• Strong comprehension of technologies and methodologies essential for constructing highly available and high‑performance web applications.
• Proficiency in English and Ukrainian languages.

What To Expect From Us

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well‑Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.