Technical Product Owner

Johnson & Johnson Co.; Irvine (CA); On-site; USD 102,000 - 177,000; Full time

Job summary

Johnson & Johnson in Irvine, CA seeks a Technology Product Owner for the Electrophysiology Business Unit to lead end-to-end delivery of CRM capabilities in Salesforce, blending product strategy, engineering leadership, and user-centered design to boost field productivity and patient outcomes.

You will own the product roadmap, partner with Commercial and Tech Service, drive agile ceremonies, and champion AI, automation, and analytics within a global digital platform.

Qualifications

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
• 7+ years of experience in Technology, IT, or Product Management.
• 5+ years of experience working with CRM solutions or certifications in CRM platforms.
• Advanced Salesforce CRM expertise, including understanding of platform capabilities, configuration, and solution design.
• Technical skills in Salesforce, CRM, Agile, Scrum, and product lifecycle management.
• Strong soft skills: proactive mindset, ability to lead through ambiguity, excellent communication, stakeholder management, and structured problem-solving.

Responsibilities

• Own the product vision and translate user needs, business priorities, and strategic objectives into a clear and actionable product roadmap.
• Identify opportunities that leverage technology—including AI, automation, and advanced analytics—to improve business performance and patient outcomes.
• Lead and partner with engineering teams to ensure high-quality, timely delivery of new capabilities and platform improvements.
• Oversee backlog management, user story quality, sequencing, and sprint execution.
• Lead adoption of Agile frameworks, ensuring effective ceremonies, continuous improvement, and alignment to team metrics.
• Partner closely with Commercial, Tech Service, and other business teams to understand workflows, pain points, and strategic priorities.

Skills

Salesforce Platform

Technology Product Management

Agile / Scrum

Stakeholder Management

Education

Bachelor’s degree in Business, Engineering, Computer Science, or related field

Tools

Salesforce CRM

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Technology Product & Platform Management

Job Sub Function: Technical Product Management

Job Category: Scientific/Technology

All Job Posting Locations: Irvine, California, United States of America

Job Description: We are searching for the best talent for a Technology Product Owner within the Electrophysiology Business Unit to be located in Irvine, California.

The Technology Product Owner is responsible for the end-to-end delivery of business and patient outcomes through ownership, evolution, and optimization of a global Salesforce CRM application. This role blends product strategy, engineering leadership, user-centric design, and strong business partnership to deliver capabilities that increase field team productivity, improve data quality, enhance customer experience, and drive adoption and utilization.

Key Responsibilities

Product Strategy & Roadmap

• Own the product vision and translate user needs, business priorities, and strategic objectives into a clear and actionable product roadmap.
• Identify opportunities that leverage technology—including AI, automation, and advanced analytics—to improve business performance and patient outcomes.
• Define value realization frameworks, including success metrics, KR/KPIs, and measurement plans tied to business and patient impact.

Technology Delivery & Engineering Leadership

• Lead and partner with engineering teams to ensure high-quality, timely delivery of new capabilities and platform improvements.
• Oversee backlog management, user story quality, sequencing, and sprint execution.
• Remove blockers, guide decision-making, and maintain clarity and alignment across teams.

Agile Product Operating Model

• Serve as a champion of the J&J MedTech Product Operating Model, driving user-centricity, iterative learning, transparency, and outcome-focused delivery.
• Lead adoption of Agile frameworks, ensuring effective ceremonies, continuous improvement, and alignment to team metrics.

Business Partnership & User Engagement

• Partner closely with Commercial, Tech Service, and other business teams to understand workflows, pain points, and strategic priorities.
• Lead discovery, user research, business process analysis, and problem framing aligned to company strategy.
• Manage and set expectations on feasibility, sequencing, and platform constraints.

Innovation & Emerging Technology

• Identify and champion opportunities to apply AI, GenAI, automation, and digital data-capture technologies to solve key business challenges.
• Provide conceptual solution designs and effort estimates in collaboration with engineering teams, grounded in deep Salesforce expertise.

General Domain Expertise

• Strong understanding of standard product management practices, technology principles, and digital product delivery.
• Experience translating user needs and business goals into a compelling product vision and roadmap.
• Proven ability to manage backlogs, run Agile ceremonies, track team metrics, and orchestrate cross-functional releases.
• Experience designing systems that enhance customer engagement and field collaboration.

Salesforce Expertise

• Advanced, hands-on experience with Salesforce CRM, including configuration capabilities and platform limitations.
• Ability to create high-level conceptual solution designs and provide level-of-effort estimates.
• Strong expectation-setting with business partners based on technology feasibility and constraints.

Leadership Skills & Behaviors

• Create a culture that focuses on helping people, improving workflows, and delivering measurable impact.
• Ability to understand and visualize key business processes and articulate to engineering teams and business partners.
• Demonstrate commitment to diversity, equity, and inclusion, ensuring the attraction, development, and retention of diverse talent.
• Apply user-centric methods to build empathy and incorporate insights into product decisions including prototype development, user journey mapping, and business process flow.
• Lead with business agility, strong problem-solving abilities, and a test-and-learn mindset.
• Inspire, motivate, influence, and ability to teach and grow engineering, cross-functional teams, and business partners.
• Exhibit sound judgment and confidence in challenging assumptions and proposing innovative ideas.
• Highly organized, detail-oriented, and process-driven.
• Ability to empower teams while providing clarity, alignment, and strategic direction.

Qualifications

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field (or equivalent experience).
• 7+ years of experience in Technology, IT, or Product Management.
• 5+ Years of Experience working with CRM Solutions or Certifications in CRM Platforms
• Advanced Salesforce CRM expertise, including understanding of platform capabilities, configuration, and solution design.
• Technical skills in Salesforce, CRM, Agile, Scrum, and product lifecycle management.
• Strong soft skills: proactive mindset, ability to lead through ambiguity, excellent communication, stakeholder management, and structured problem-solving.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Required Skills

Salesforce Platform, Technology Product Management

The anticipated base pay range for this position is

$102,000.00 - $177,100.00

Additional Description for Pay Transparency

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits