Technical Product Manager II

Mapfre; Webster (MA); On-site; USD 85,000 - 112,000; Full time

Job summary

Mapfre, a global insurer with a strong local Worcester presence, seeks a Technical Product Manager who translates customer needs into technical requirements and aligns with engineering and architecture teams for feasible implementations.

You will focus on feasibility, implementation planning, and clear communication with both technical and non-technical stakeholders to drive successful releases.

Qualifications

• Bachelor's degree in CS, engineering, IT or related field.
• 3+ years in product management focused on technical products.
• Expert in Agile methodologies (Scrum, Kanban, SAFe, DAD, etc.).
• Experience with user research methods (interviews, usability testing).
• Proficient in product analytics and data analysis tools.
• Excellent written and verbal communication, able to tailor for audiences.
• Decision-making to prioritise roadmap based on research and business needs.

Responsibilities

• Ensures ideation, development, launch, and post-launch are well-defined.
• Conducts market research and competitive analysis to identify opportunities.
• Collaborates with engineering to define features, user stories, and acceptance criteria.
• Communicates clearly with customers, management, or peers.
• Conducts user research to translate needs into product requirements.
• Creates clear product presentations for technical and non-technical audiences.
• Collaborates with designers, developers, product owners, and other stakeholders to launch.
• Defines KPIs, delivery timelines, and prioritizes backlog by value.
• Develops and prioritizes backlog based on user needs and feasibility.
• Creates and maintains product docs, including user guides and release notes.
• Measures product performance and reports results.
• Stays updated on industry trends and best practices in product management.

Skills

Agile methodologies

User research

Communication

Decision making

Roadmapping

Education

Bachelor's Degree in Computer Science / Engineering / Information Technology

Tools

Product analytics tools

Data analysis tools

Job description

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Technical Product Manager understands customer needs and translates them to requirements. Works with engineers and architects ensuring that requirements are understood, and that implementation plans match expectations. A technical product manager focuses on the technical aspects of product development, working closely with the engineering team to ensure technical feasibility and implementation.

Responsibilities:

• Ensures all stages (ideation, development, launch, post-launch) are well-defined.
• Conducts market research and competitive analysis to identify product opportunities and market trends.
• Collaborates with engineering teams to define product features, user stories, and acceptance criteria.
• Demonstrates the ability to communicate clearly, either written or orally with customers, develop, management or peers.
• Conducts user research to understand user needs and translate them into product requirements.
• Creates clear and compelling product presentations tailored for consumption by technical and non-technical audiences.
• Collaborates with designers, developers, product owners, and other stakeholders to ensure successful product development and launch.
• Works with Product Owners to define product success metrics (KPIs), establish product delivery timelines, and prioritize product backlog items based on their business value and impact.
• Develops and prioritizes the product backlog based on user needs, business value, and technical feasibility.
• Creates and maintains product documentation, including user guides, technical specifications, and release notes.
• Measures product performance & reports them out.
• Stays up to date on industry trends, new technologies, and best practices in product management.

Qualifications:

• Bachelor's Degree in Computer Science, Engineering, Information Technology or a related field. Experience in a technical field can be considered for candidates with a strong understanding of technology concepts.
• 3+ years of experience in product management, with a focus on technical products. Required
• Strong expertise of Agile methodologies (e.g., Scrum, Kanban, SAFe, DAD, etc.)
• Working knowledge of user research methodologies (e.g., interviews, usability testing).
• Proficiency in product analytics tools and data analysis tools.
• Excellent written and verbal communication skills, with the ability to tailor presentations for different audiences.
• Decision Making: Makes independent decisions on product strategy, roadmap development, and feature prioritization based on user research, market analysis, and business needs. Collaborates with stakeholders to ensure alignment and address potential risks.

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Salary Range

$85,000 - $112,000

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at [e-mail].

We are proud to be an equal opportunity employer.

Nearest Major Market: WorcesterJob Segment: Product Manager, Market Research, Computer Science, Marketing, Operations, Technology, Research