Senior Full Stack Engineer, Agent Experience Platform

Mapfre; Webster (MA); On-site; USD 120,000 - 150,000; Full time

Job summary

MAPFRE in Webster, MA seeks a Senior Full Stack Engineer to lead development of enterprise web applications and cloud-native platforms for agent and customer experiences. You will mentor teams, design secure, scalable systems, and drive API integrations across backend services.

The role emphasizes collaboration with product managers, security teams, and architects to deliver impactful software in a hybrid, enterprise setting. Strong Java and AWS experience are essential.

Qualifications

• Bachelor's degree in CS, IT, SW Eng, or related field.
• 5–7 years of professional software development with strong Java.
• Experience building highly available, secure customer-facing web apps focusing on usability.
• Experience designing secure customer-facing web apps, including authentication and data protection.
• Experience deploying cloud-native apps on AWS (ECS, EKS, Lambda, API Gateway, S3, DynamoDB, RDS).
• Experience designing REST APIs and integrating with enterprise backends.
• Strong understanding of software architecture, OO design, microservices, CI/CD, testing, Agile.
• Excellent problem-solving and collaboration skills.

Responsibilities

• Lead and mentor junior and mid-level engineers with technical guidance.
• Design, develop, and implement secure web applications with secure coding practices.
• Partner with security teams to identify risks and ensure compliance.
• Deliver intuitive, accessible, and responsive experiences for agents and customers.
• Design and implement RESTful APIs and Java integrations with backend systems.
• Collaborate with engineers, architects, PMs, and stakeholders to deliver solutions.
• Create clear, concise technical designs for complex systems.
• Evaluate new technologies and frameworks aligned with the long-term vision.
• Stay current with emerging tech and participate in knowledge sharing.
• Ensure software quality through testing, automation, and quality control.
• Participate in code reviews, architecture discussions, and Agile ceremonies.
• Support performance monitoring and optimization for reliable experiences.

Skills

Java

Cloud-native

APIs

CI/CD

Agile

Security

Mentoring

Communication

Education

Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field

Tools

Docker

Kubernetes

AWS

ECS

API Gateway

CloudFront

S3

Job description

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Senior Full Stack Engineer, Agent Experience Platform

Date: Aug 21, 2026

Location:

Webster, MA, US

Company: MAPFRE

Summary

Are you passionate about building modern, scalable software solutions that make a real impact? As an Engineer III, you will play a key role in designing, developing, testing, and maintaining enterprise applications while helping shape the technical direction of our products. You will be part of a collaborative, cross-functional team that includes software engineers, architects, product managers, and business stakeholders, working together to deliver high-quality solutions for our customers.

In this role, you'll have significant autonomy and ownership of your work, leveraging customer feedback, analytics, and technical expertise to drive innovation and continuous improvement. You'll contribute across the full software development lifecycle and help build cloud-native web platforms and digital experiences that serve external agents and customers.

Responsibilities

• Lead and mentor junior and mid-level engineers by providing technical guidance, fostering a culture of continuous learning, and promoting knowledge sharing across development teams.
• Design, develop, and implement secure web applications by applying secure coding practices, authentication and authorization standards, vulnerability remediation, and security-by-design principles.
• Partner with security teams to identify risks, address vulnerabilities, and ensure compliance with enterprise security standards.
• Design and deliver intuitive, accessible, and responsive digital experiences for external agents and customers.
• Design and implement RESTful APIs and Java-based integrations that connect customer-facing applications with enterprise backend systems and services.
• Collaborate effectively with engineers, architects, product managers, and business stakeholders to deliver innovative solutions and ensure alignment with strategic objectives.
• Create clear, concise, and comprehensive technical designs and specifications for complex software systems.
• Evaluate and recommend new technologies, tools, and frameworks, considering project requirements, scalability, security, and long-term technical vision.
• Stay current with emerging technologies, industry trends, and engineering best practices, actively participating in knowledge-sharing initiatives.
• Ensure software quality through testing, defect resolution, automation, and quality control practices that meet performance, reliability, and security standards.
• Participate in code reviews, architectural discussions, and Agile ceremonies to support continuous delivery and operational excellence.
• Support application performance monitoring, troubleshooting, and optimization to ensure reliable customer experiences.

Qualifications

Required

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field.
• 5-7 years of professional software development experience with strong proficiency inJava and modern software engineering principles.
• Experience developing highly available, secure, customer-facing web applications with a focus on usability, accessibility, performance, and scalability.
• Experience designing and developing secure customer-facing web applications, including authentication, authorization, API security, and data protection practices.
• Experience designing, deploying, and supporting cloud-native applications on AWS using services such as ECS, EKS, Lambda, API Gateway, CloudFront, S3, RDS, DynamoDB, or similar AWS services.
• Experience designing and consuming REST APIs and integrating web applications with enterprise backend platforms.
• Experience working on complex technical projects and demonstrated success leading and mentoring junior and mid-level engineers.
• Strong understanding of software architecture, object-oriented design, cloud-native architectures, microservices, API development, CI/CD practices, observability, testing methodologies, and Agile development.
• Excellent problem-solving, communication, and collaboration skills.

Preferred

• Experience developing modern web user interfaces using Angular or React.
• Experience with containerization technologies such as Docker and Kubernetes.
• Experience with DevOps practices, automated testing, and infrastructure-as-code.

Why Join Us?

• Work on modern technologies including AWS, Java, Angular, and React.
• Influence architecture and technical strategy for impactful business solutions.
• Mentor and develop fellow engineers while growing your own leadership capabilities.
• Collaborate in an innovative, customer-focused environment that values continuous learning and technical excellence.
• Enjoy meaningful ownership, autonomy, and opportunities to drive modernization initiatives across the organization.

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

Salary Range: $120,000 - $150,000

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at [e-mail].

We are proud to be an equal opportunity employer.