Technical Product Manager: Fraud Platform & Enterprise

Jobtailor; Minnesota; On-site; USD 130,000 - 180,000; Full time

Job summary

U.S. Bank is seeking a Technical Product Manager/Product Owner to oversee fraud communication platforms and drive roadmap prioritization. You will collaborate with engineers and agile teams to deliver platform enhancements that mitigate fraud, improve customer experience, and ensure regulatory alignment.

This role requires strong stakeholder influence, backlog management, and experience with SaaS platforms in a financial services context. Working from a U.S.

Qualifications

• Technical Product Management experience.
• Prior Product Owner, Product Manager, or Technical Product Manager experience.
• Experience managing product backlogs, roadmaps, and prioritization activities.
• Experience gathering requirements and translating business needs into actionable technology solutions.
• Experience managing third-party vendors or technology partners.
• Ability to influence stakeholders and drive decisions across cross-functional teams without direct authority.
• Strong written, verbal, and executive-level communication skills.
• Ability to independently drive complex initiatives through ambiguity and competing priorities.
• Experience with Agile delivery methodologies and tools such as Jira.
• Experience coordinating UAT, defect resolution, and production releases.
• Expertise in product model system interdependencies, business metrics, KPI design, service blueprints, and reusability.
• Technical understanding of product architecture and economics of technical investments.
• Deep understanding of target customers through internal/external research, personas, story maps, and product chartering/mapping.
• Strong collaboration with software engineers.
• Experience supporting SaaS or vendor-hosted platforms.
• Experience within financial services, fraud, risk management, authentication, customer communications, or contact center technologies.

Responsibilities

• Oversee strategic product management for assigned technical product lines supporting Enterprise organization goals and market needs.
• Serve as primary Product Owner for fraud communication platforms.
• Own the product backlog and roadmap priorities using OKRs.
• Define, document, and prioritize features with key stakeholders.
• Drive delivery of platform enhancements supporting fraud mitigation, customer experience, and regulatory compliance.
• Manage third-party vendors and technology partners.
• Align strategic vision with cross-functional stakeholders on roadmap, product risk, investment areas, and success measures.
• Define and deliver product performance goals across Enterprise users.
• Own engagement for the assigned technical portfolio regarding the SDLC.
• Develop, analyze, monitor, and report performance metrics.
• Use performance metrics to identify trends, opportunities, and progress on strategies.
• Coordinate UAT, defect resolution, and production releases.
• Collaborate with software engineers and agile teams to execute product vision and roadmap.

Skills

Technical Product Management

Product Owner Experience

Agile Delivery Methodologies

Performance Metrics Analysis

Stakeholder Influence

Fraud Mitigation Strategies

UAT Coordination

Defect Resolution

SaaS Platform Support

Product Architecture Understanding

KPI Design

Requirements Gathering

Product Backlog Management

Roadmap Prioritization

Strong Communication Skills

Collaboration

Decision-Making

Influencing Stakeholders

Driving Initiatives

Technical Understanding

Tools

Jira

Agile Tools

Performance Monitoring Tools

Product Management Software

Job description

U.S. Bank is seeking a Technical Product Manager/Product Owner to oversee fraud communication platforms and drive roadmap prioritization. You will collaborate with engineers and agile teams to deliver platform enhancements that mitigate fraud, improve customer experience, and ensure regulatory alignment.

This role requires strong stakeholder influence, backlog management, and experience with SaaS platforms in a financial services context. Working from a U.S.