Technical Product Manager & Designer for SaaS Risk

TrustLayer, Inc; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

TrustLayer, Inc. is seeking a Technical Product Manager & Designer to shape how customers experience the TrustLayer platform.

Design is the heart of this role: you'll own the user experience end to end, from UX research and flows to high-fidelity UI, and pair it with the technical product judgment to get it built well. Our users are risk managers, AP teams, property managers and the vendors who upload documents to them.

Qualifications

• Portfolio showing B2B or SaaS product design from problem to shipped result.
• 5+ years combined experience in product design and product management.
• Expert skills in Figma with components, auto layout and interactive prototyping.
• Experience planning and running user research and usability testing.
• Strong interaction and visual design fundamentals: information hierarchy, data-heavy tables and forms.
• Working technical knowledge: REST APIs, relational data models and how front-end components are built. Comfort writing basic SQL.
• Clear, concise writing — specs, design rationale and updates people actually read.
• Experience working with engineers on a distributed team, from scoping through release.

Responsibilities

• Own the end-to-end UX for core workflows: setting insurance requirements, reviewing certificates, resolving deficiencies and the vendor upload portal.
• Run user research: customer interviews, usability tests and reviews of how people actually use the product.
• Turn findings into user flows, wireframes, interactive prototypes and polished, developer-ready UI in Figma.
• Build and maintain TrustLayer's design system — components, patterns and guidelines.
• Design clear, trustworthy experiences for AI-assisted features, such as showing how a certificate was read and what needs a human check.
• Make accessibility and plain language standard in everything we ship.
• Review builds with engineers and sweat the details until the shipped product matches the intent.

Skills

B2B SaaS design

Product management

Figma

UX research

UI prototyping

Tools

REST APIs

SQL

React

Jira

Salesforce

Job description

TrustLayer, Inc. is seeking a Technical Product Manager & Designer to shape how customers experience the TrustLayer platform.

Design is the heart of this role: you'll own the user experience end to end, from UX research and flows to high-fidelity UI, and pair it with the technical product judgment to get it built well. Our users are risk managers, AP teams, property managers and the vendors who upload documents to them.