Technical Product Manager

Vanguard; Scottsdale (AZ); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Vanguard is seeking a Technical Product Manager to lead the strategic vision and roadmap for Debit Card Fraud Prevention. The role spans transaction-level fraud prevention and real-time interdiction across the debit card lifecycle, with hybrid work in the US.

You will guide cross-functional teams, coach product squads, and drive continuous improvement in the customer experience. The candidate should have an undergraduate degree (graduate degree preferred) and at least five years of related

Qualifications

• Undergraduate degree or equivalent; graduate degree preferred.
• Minimum of five years related work experience.
• Two years of leading large cross-functional teams on major organizational projects preferred.

Responsibilities

• Leads technical product management activities for multiple technical products, or one strategic technical product.
• Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
• Coaches technical product teams towards best practices and learnings; ensures delivery of messaging, communication, and customer outreach as necessary.
• Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
• Leads the planning, development and implementation of new technical products; defines and analyzes technical markets, developing detailed product features and requirements.

Skills

Cross-functional leadership

Technical product management

Stakeholder management

Team coaching

Education

Bachelor's degree

Graduate degree preferred

Job description

We are seeking a Technical Product Manager who will lead the strategic vision and roadmap for Debit Card Fraud Prevention. This person will demonstrate deep product expertise across digital experience, cross-functional dependencies, and own product direction across transaction-level fraud prevention and the capabilities that enable real-time fraud interdiction throughout the debit card lifecycle.

Core Responsibilities

• Leads technical product management activities for multiple technical products, or one strategic technical product. Participates in the design and continuous improvement of the technical solution.
• Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
• Coaches technical product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.
• Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
• Leads the planning, development and implementation of new technical products. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
• Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
• Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
• Participates in the team’s engineering practices in development, continuous integration, and automated deployment.
• Participates in special projects and performs other duties as assigned.

Qualifications

• Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred. Minimum of five years related work experience.
• Two years of leading large cross-functional teams on major organizational projects preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don’t just have a mission—we’re on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients’ lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.