Technical Product Manager

Q2; Charlotte (NC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid Work Opportunities

Flexible Time Off

Health & Wellness Benefits

Career Development Programs

Job summary

Q2 is hiring a Technical Product Manager for their Backend Services team in Charlotte, North Carolina. In this role, you will define product strategy and collaborate with various teams to enhance their Online Banking platform.

This position requires substantial experience in product management, along with excellent communication and analytical skills. You will oversee product lifecycles and ensure that client needs are met through innovative tech solutions.

Qualifications

• Minimum 2 years of relevant experience in product management.
• Experience in financial services, banking, or fintech preferred.
• Ability to deliver results as a self-starter in ambiguous environments.

Responsibilities

• Define and drive product strategy for account opening solutions.
• Collaborate with Product Managers to align products with strategy.
• Manage products across all lifecycle phases.

Skills

Agile experience

Data analysis skills

Cross-functional collaboration

Communication skills

Problem-solving

Education

Bachelor’s degree

Job description

Overview

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

Why Join Q2?

Q2 is seeking a Technical Product Manager on our Backend Services team. Working with the Product & Delivery Management Teams, the Product Manager will be responsible for the strategic and some tactical aspects of the roadmap for Q2\'s suite of Backend Services products. Your work will require broad cross-product collaboration and a deep technical focus—uncovering client needs (internal and external), accurately scoping effort, creating robust documentation, developing product delivery goals, working to drive down a large backlog and actively guiding architectural transformation. Think of yourself as the glue that ties together Q2’s Online Banking platform: working with all parts of our organization to help us launch new products & integrations and evolve our existing ones so our clients can continue defining the cutting edge of banking. This position is demanding and fast paced, requiring initiative, self-motivation and deep organizational skills. You will need to acquire deep product knowledge across Online Banking products, and oversee best practices for the backend services product even when the feature falls outside your domain.

Responsibilities

• Define and drive product strategy for account opening and onboarding solutions
• Collaborate with other Product Managers to align products with company strategy
• Manage products across all lifecycle phases
• Handle vendor relationships and align forward roadmaps
• Ensure regulatory and compliance requirements are incorporated
• Scope, plan, and execute work across multiple engineering and product teams
• Identify opportunities for new trends/features/products
• Build product business cases using research, industry expertise, and financial knowledge
• Assess risk of value, feasibility, and usability for product success
• Communicate value and vision effectively to stakeholders
• Engage with clients via Success and Sales teams as needed
• Champion end-user experience and integrate best-in-class front-end design
• Work with Release Management teams for release documentation and internal training

Qualifications

• Bachelor’s degree; minimum 2 years of relevant experience
• Financial services, banking, or fintech experience; account opening/onboarding experience preferred
• Agile experience, including all phases of product lifecycle
• Previous customer-facing roles
• Experience evolving custom solutions to scalable products
• Strong cross-functional collaboration and leadership skills
• Excellent communication and data analysis skills
• Self-starter with ability to deliver results
• An intuitive problem solver comfortable operating in ambiguity
• Detail-oriented with an eye for data analysis
• An effective communicator that can align internal and external stakeholders and build cross-departmental work groups

Other requirements

• This position requires fluent written and oral communication in English
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. Our benefits go beyond healthcare and support physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program. We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements.