Technical Product Analyst (SaaS) - Client-Facing, Agile

E2 Consulting Engineers, Inc.; San Diego (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Paid time off

Job summary

E2 Consulting Engineers, LP is seeking a Technical Business Analyst to bridge client needs and our development team. You’ll own end-to-end feature delivery in a SaaS/enterprise environment, coordinating with offshore teams and ensuring on-time, high-quality releases.

Role requires 5+ years in BA/Tech BA, strong stakeholder skills, and experience with Agile/Scrum, SQL, APIs, and low-code platforms. Local candidates and travel 25-35% are expected.

Qualifications

• 5+ years of experience in a BA/Tech BA/Product Analyst role within a SaaS, enterprise software, or technology services environment.
• Proven ability to manage client relationships and translate business needs into actionable technical requirements.
• Experience working within Agile/ Scrum delivery frameworks.
• Proficiency in writing user stories, BRDs, process flows, and functional specifications and SQL. Understanding of API integrations and cloud-based data structures is a plus.
• Hands-on experience with UAT coordination and test case development.
• Comfortable working with APIs, data workflows, and configurable software platforms (low-code/no-code experience a plus).
• Strong working knowledge of tools such as Jira, Confluence, Figma, Postman, or similar.
• Exceptional ability to explain technical constraints to non technical clients and business goals and technical requirements to developers.
• Ability to manage a schedule that accommodates morning/evening syncs with offshore teams.
• Excellent communication and stakeholder management skills across both technical and non-technical audiences.

Responsibilities

• Serve as the primary point of contact throughout the project and delivery lifecycle.
• Conduct discovery sessions, workshops, and interviews to elicit, document, and validate business and technical requirements.
• Translate complex client needs into clear functional specifications, user stories, and acceptance criteria for the development team.
• Manage client expectations proactively by communicating scope, timelines, constraints, and trade-offs with transparency.
• Work closely with developers, architects, and QA engineers to ensure requirements are well-understood and technically feasible.
• Participate in sprint planning, backlog grooming, and stand-ups; represent the voice of the client within Agile ceremonies.
• Identify and flag scope creep, technical blockers, and dependency risks early; propose solutions in collaboration with the dev team.
• Assist in configuring E2M2M® platform modules (e.g., Low-Code Form Builder, Workflow Builder, Dashboard Builder) to meet client specifications.
• Develop and execute test plans, test cases, and UAT (User Acceptance Testing) scripts aligned to client requirements.
• Coordinate release readiness activities including client communications, training materials, and go-live checklists.
• Support deployment activities and monitor post-release stability in collaboration with the dev and support teams.
• Document release notes, configuration guides, and end-user documentation as needed.
• Conduct post release reviews with clients to confirm delivery success and capture lessons learned.

Skills

5+ years experience as BA/Tech BA

Agile/Scrum

User stories/BRDs

SQL

Stakeholder management

Communication skills

APIs data/ Integrations

Explain constraints to non-technical

Offshore coordination

UAT coordination

Tools

Jira

Confluence

Figma

Postman

Job description

E2 Consulting Engineers, LP is seeking a Technical Business Analyst to bridge client needs and our development team. You’ll own end-to-end feature delivery in a SaaS/enterprise environment, coordinating with offshore teams and ensuring on-time, high-quality releases.

Role requires 5+ years in BA/Tech BA, strong stakeholder skills, and experience with Agile/Scrum, SQL, APIs, and low-code platforms. Local candidates and travel 25-35% are expected.