Technical Product Analyst

Johnson & Johnson; Añasco (PR); On-site; USD 65,000 - 90,000; Full time

Job summary

Johnson & Johnson is seeking a Business IT Analyst to bridge business stakeholders and IT teams in Anasco, Puerto Rico. You will analyze processes, gather requirements, and propose technology-driven solutions to improve efficiency in a manufacturing/supply chain setting.

Responsibilities include requirements gathering, data analysis, solution development, and coordinating with vendors and end users. Fluent English and up to 3 years of relevant experience are preferred.

Qualifications

• Bachelor's degree required in a relevant field.
• Up to 3 years of relevant technical experience.
• Experience supporting SAP applications preferred.
• Experience with MES platforms and integrations preferred.
• Fluent in English; bilingual required.

Responsibilities

• Requirements Gathering: understand needs, document objectives and success criteria.
• Data Analysis: assess processes and data to identify improvements.
• Solution Development: propose and document functional specs and workflows.
• Facilitating Communication: liaise between business and IT teams.
• Project Management: help plan scope, timelines, and resources.
• Documentation: capture BRs, FRs, specs, interfaces and status reports.
• Testing and Validation: oversee tests and assist UAT.
• Training: support change network and user readiness.

Skills

SAP experience

MES integrations

Supply chain environment

English fluent

End-user interaction

Analytical thinking

Communication skills

Problem solving

Adaptability

Education

Bachelor's degree

Tools

SAP

MES

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Anasco, Puerto Rico, United States of America

Job Description:

As part of the Business IT Team, you will serve as a bridge between business stakeholders and IT teams, focusing on analyzing business processes, gathering requirements, and proposing and implementing technology-driven solutions to enhance organizational efficiency.

Key Responsibilities

• Requirements Gathering: Engage with stakeholders and end users to understand the current state, collect and document business needs and objectives. This involves conducting interviews, workshops, and surveys to ensure a comprehensive understanding of requirements.
• Data Analysis: Analyze existing business processes and data to identify inefficiencies and areas for improvement. This analysis helps in formulating actionable insights that drive decision-making.
• Solution Development: Propose and develop solutions that align with organizational goals. This includes creating functional specifications, process flow diagrams, and user manuals to support implementation.
• Facilitating Communication: Serve as a liaison between technical teams and business stakeholders, ensuring clear communication of requirements and project updates. This role is crucial for bridging the gap between non-technical and technical teams.
• Project Management: With the team’s support, organize and manage resources to achieve the goals within the defined scope, plan, and budget; meeting the desired objectives and delivering value to stakeholders.
• Project Documentation: Developing comprehensive project documentation throughout the application / project lifecycle, including business requirements, functional requirements, technical specifications, interfaces and status reports is essential for ensuring alignment among all project participants.
• Testing and Validation: Involved in overseeing testing solutions to ensure they meet business requirements. They may also facilitate user acceptance testing (UAT) to validate that the implemented solutions function as intended.
• Direct Support, Coaching and Training: Regarding the change network (Super Users, Key Users) guarantee that learning curves are well addressed.
• Assess Adoption and Proficiency of Changes Within the Organization: In compliance with the applications change management approach and methodology.
• Monitoring and Reporting: After implementation, monitor the performance of solutions and report on their effectiveness, adjusting as necessary to optimize outcomes.

Qualifications

Education:

• A bachelors degree is required.

Experience and Skills:

Required:

• Up to 3 years of relevant technical experience.
• Experience supporting SAP applications preferred.
• Experience with MES platforms and integrations is preferred.
• Experience working around a supply chain and/or manufacturing environment.
• Fluent in English (written / spoken)- Bilingual required.
• Ability to interact with end users, developers and applications vendors, business’ 3rd parties, and organizational leaders. This includes active listening, written communication, and verbal communication.
• Problem-Solving skills as the role must be an expert at identifying problems and developing successful solutions (analytical thinking and the ability to assess various options before making decisions).
• Critical Thinking: Ability to analyze information, evaluating data and processes, to make or recommend informed decisions or improvements.
• Adaptability: Flexibility and willingness to adapt strategies and solutions to a dynamic and evolving business environment.
• Technical experience: Solid understanding of technology applications and data analysis tools, and how they can be leveraged to improve business operations.

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Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected under federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Agile Methodology, Collaboration, Communication, Demand Forecasting, Execution Focus, Human-Computer Interaction (HCI), Product Costing, Product Development, Product Strategies, Quality Assurance (QA), Research and Development, Researching, Software Development Management, Technical Credibility, Technical Writing, Technologically Savvy