Technical Problem Solver Expert - Hampton, VA

TE Connectivity; Hampton (VA); On-site; USD 130,000 - 163,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Employee stock purchase plan

Paid time off

Job summary

TE Connectivity is seeking a Technical Problem Solver Expert based in Hampton to lead process-improvement initiatives and complex problem solving across AMER sites. You will apply convergent thinking and Shainin/APS/Six Sigma methodologies to enhance yield and quality.

The role requires 5–10 years in technical problem solving, cross-functional leadership, and mentoring others, with a focus on delivering measurable business impact.

Qualifications

• Engineering degree (Physical, Mechanical, Electrical, Materials or related).
• Six Sigma DMAIC certification (Green Belt or Black belt).
• Shainin Red X Apprentice or Journeyman certification (preferred).
• 5–10 years’ experience in technical problem solving.
• Proven track record solving complex technical issues.
• Strong analytical and problem‑solving skills with convergent thinking.
• Leadership and cross‑functional team management.
• Apply statistical analysis (Minitab, JMP) to validate root causes/solutions.
• Understanding of engineering fundamentals.
• Willing to develop others; be a positive change agent.

Responsibilities

• Solve complex technical problems with cross‑functional teams.
• Lead strategic manufacturing improvement projects focused on quality, yield, productivity and cost reduction using structured problem solving.
• Define priorities and proactively anticipate roadblocks to find solutions.
• Coach and develop Problem Solver Practitioners and deploy convergent thinking across AMER sites.
• Select high‑impact projects at the Hampton site and other AMER plants.
• Report progress to Senior Management including savings and people development.

Skills

Six Sigma DMAIC

Shainin Red X

Convergent thinking

Problem solving

Leadership

Cross-functional collaboration

Analytical skills

Mentoring developing others

Education

Engineering degree

Tools

Minitab

JMP

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The Technical Problem Solver Expert leads the resolution of complex, high-impact technical issues using Convergent Thinking TEOA Problem Solving methodologies (Shainin Red X, Advanced Problem Solving, Six Sigma DMAIC). Based in Hampton, the role leads manufacturing process improvement and yield enhancement initiatives while developing and deploying structured problem-solving capabilities across AMER sites.

Job Requirements

As a Technical Problem‑Solving Expert, you will:

• Solve complex technical problems with cross‑functional teams
• Lead strategic manufacturing improvement projects focused on quality, yield, productivity, and cost reduction in applying structured and Convergent Thinking TEOA Problem Solving methodologies (Shainin, APS, Six Sigma)
• Define priorities and proactively anticipate roadblocks to find solutions and elevate when needed
• Coach, develop Problem Solver Practitioners and support the deployment of TEOA Problem Solving Convergent Thinking across AMER sites
• Select high‑impact projects across the Hampton site and other AMER plants
• Report out to Senior Management project progress, people development, savings

Qualifications & Skills

What your background should look like

• Engineering degree (Physical, Mechanical, Electrical, Materials or related)
• Six Sigma DMAIC certification (Green Belt or Black belt)
• Shainin Red X Apprentice or Journeyman certification (preferred, not mandatory)
• 5–10 years’ experience in Technical Problem solving
• Proven track record solving complex technical issues
• Strong analytical and problem‑solving skills with a convergent thinking approach
• Leadership and cross‑functional team management
• Apply statistical analysis (Minitab, JMP) to validate root causes and/or solutions
• Understanding of engineering fundamentals
• Willing to develop others
• Be a positive change agent

Impact

• Improve manufacturing yield and operational performance at Hampton site
• Reduce AMER Cost of Poor Quality (CoPQ) improving product quality and customer satisfaction
• Strengthen the Problem‑Solving culture and TEOA methodology deployment across AMER
• Deliver measurable business impact

#TANADC

Competencies

SET : Strategy, Execution, Talent (for managers)

Compensation

• Competitive base salary commensurate with experience: $130,400 – $163,000 (subject to change dependent on physical location)
• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
• Total Compensation = Base Salary + Incentive(s) + Benefits

Benefits

• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets