Technical Partner Operations Specialist, OlmoEarth

The Allen Institute for Artificial Intelligence; Seattle (WA); On-site; USD 89,520 - 134,280; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan

Monthly commuting and wellness reimbursement

Job summary

The Allen Institute for Artificial Intelligence seeks a Technical Partner Operations Specialist in Seattle to facilitate partnerships and enhance platform capabilities. This role involves evaluating use cases, coordinating partner communication, and providing product feedback.

The ideal candidate will have over 5 years of experience in partnerships or technical program management, with strong skills in geospatial toolsets and effective written communication. The position offers comprehensive benefits, including medical and wellness reimbursements.

Qualifications

• 5+ years in partnerships, customer success, or related roles.
• Working experience with geospatial platforms like Google Earth Engine.
• Strong written communication skills.

Responsibilities

• Evaluate proposed use cases against current platform capabilities.
• Coordinate partner communications and respond to inquiries.
• Investigate and communicate partner-reported issues to engineering.

Skills

Partnerships management

Customer success

Technical program management

Geospatial toolsets

Strong written communication

AI tools utilization

Tools

Google Earth Engine

ArcGIS

QGIS

Job description

On‑Site Work

Based in Seattle. You will be expected to work from the Seattle office. On‑site requirements vary by role and team. If you have questions, please discuss them with your recruiter.

Compensation

Base salary range: $89,520 – $134,280.

Position Overview

OlmoEarth is growing and seeks a Technical Partner Operations Specialist to provide structure and momentum to partnerships work. Responsibilities include use‑case evaluations, partner enablement, documentation, and coordination that keep engagements moving.

About OlmoEarth

OlmoEarth is an open, end‑to‑end platform built around a family of foundation models for Earth observation. The platform enables users to create custom fine‑tuned models to detect and classify novel geospatial features, handling the full loop: imagery acquisition, annotation, distributed model training and inference, and visualization.

Partners include respected institutions working on wildfire risk, crop mapping, mangrove conservation, and forest protection. OlmoEarth sits within the AI for the Planet group at the Allen Institute for AI, a mission‑driven team focused on conservation, food security, disaster resilience, and climate solutions. Learn more at https://allenai.org/olmoearth.

Your Next Challenge

Use Case Assessment & Enablement

• Evaluate proposed use cases against current platform capabilities.
• Prepare relevant examples and co‑lead platform introductions.
• Explore new use cases in the platform and research remote‑sensing approaches.

Partner Communications & Coordination

• Review and respond to inbound partner inquiries, keeping communications timely, clear, and well documented in the CRM tool.
• Surface needs requiring attention: new opportunities, time‑sensitive requests, or open questions for team discussion.
• Provide general administrative and coordination support—meeting summaries, conference proposals, compliance questionnaires.

Product Feedback & Issue Resolution

• Investigate partner‑reported issues and communicate them clearly to engineering.
• Identify recurring patterns and share them with engineering and research on a regular cadence.
• Support product scoping where partner needs intersect with platform development.

What You’ll Need

Required

• 5+ years in partnerships, customer success, account management, technical program management, or a related role.
• Working experience with geospatial toolsets or platforms (e.g., Google Earth Engine, QGIS, ArcGIS); familiarity with remote sensing, Earth observation, or environmental science.
• Strong written communication across a range of formats and audiences.
• Comfort navigating technical products and concepts; curiosity and self‑driven learning aptitude.
• Ability to operate independently with limited supervision.
• Demonstrated strong ownership mindset, willing to roll up sleeves and contribute wherever needed to help the team achieve its goals.
• Effective prioritization and organization skills; demonstrated ability to build repeatable processes and operational systems.
• Uses AI tools to move faster—and knows when to question their output.

Preferred

• Experience in a mission‑driven, resource‑constrained environment—startup urgency combined with an understanding of NGOs, government agencies, and research institutions.
• Conceptual familiarity with AI/ML (models, training data, fine‑tuning).
• Comfort scanning technical literature to inform a conversation.
• Note: Some domestic and international travel is likely.

Physical Demands and Work Environment

• Must be able to remain in a stationary position for long periods of time.
• The ability to communicate information and ideas so others will understand; must exchange accurate information in these situations.
• The ability to observe details at close range.
• Can work under deadlines.

Benefits

Team members and families are covered by medical, dental, vision, and an employee assistance program. Health savings accounts, healthcare reimbursement arrangements, and health care and dependent care flexible spending accounts are available. 401(k) plan enrollments are offered. Team members receive $125 per month for commuting or internet expenses and $200 per month for fitness and wellness expenses. Sick days accrue per year in line with Seattle sick time requirements, and twelve paid holidays are provided each calendar year.

Equal Opportunity Employer

Ai2 is proud to be an Equal Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, age, status as a protected veteran, or status as an individual with a disability. Legal compliance posters are available upon request.

Employment Verification

This employer participates in E‑Verify and will provide the federal government with Form I‑9 information to confirm eligibility to work in the U.S. If E‑Verify cannot confirm authorization, this employer will provide written instructions and an opportunity to correct the status before any employment action, including termination. E‑Verify is used only after a job offer has been accepted and Form I‑9 completed.

Accommodations

We are committed to providing reasonable accommodations for employees and applicants with disabilities. If you need an accommodation, please contact [e-mail].