Technical Operator - North Richland Hills, Tx.

Gritr Sports; North Richland Hills (TX); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Comprehensive benefits package

Professional training opportunities

Team culture

Job summary

GritR Sports & Outdoors is seeking a Technical Operator in North Richland Hills, TX to keep our warehouse technology running on the floor. You’ll deploy and repair workstations, rugged tablets, printers, CCTV gear, and network components to minimize downtime.

This full-time role reports to the Operations Manager and offers a probationary pay of $19/hour, rising to $20/hour after successful probation, with health and other benefits.

Qualifications

• 2+ years hands-on IT support in fast-paced environments.
• Experience with rugged devices and industrial printers.
• Basic networking and Wi‑Fi troubleshooting.
• Ability to communicate tech to floor workers.

Responsibilities

• Deploy and maintain retail/warehouse workstations and rugged tablets.
• Maintain industrial Zebra printers and labels.
• Support CCTV and security hardware on-site.
• "Smart Hands" network support with remote SysOps.
• Manage local IT inventory for hot-swaps.

Skills

IT support

Desktop support

Networking basics

Communication

Tools

Rugged devices

Zebra printers

CCTV hardware

Wi‑Fi

Job description

Technical Operator - North Richland Hills, Tx.

As a TechOps Technician , you will be the heartbeat of our warehouse technology. Unlike traditional desk-bound IT roles, you will be active on warehouse and retail floors, ensuring our physical hardware, and logistics systems run without a hitch.

Reporting directly to the Operations Manager, your main mission is to minimize downtime and keep our shipping, receiving, retail, and inventory pipelines moving at maximum efficiency.
Compensation: $19/hour during 90 day probationary period. $20/hour after successful probationary completion.
Hours: Full time 40/hours a week. Weekend on call rotations.

Key Responsibilities

• Device & Workstation Care: Deploy, configure, and repair retail/warehouse workstations, rugged tablets, Honeywell wearables.
• Industrial Printer Maintenance: Keep our packing slips and labels moving by maintaining, cleaning, and replacing parts on industrial thermal Zebra printers.
• CCTV & Security Systems: Support and maintain the physical functionality of on-site CCTV cameras and security surveillance hardware, including basic camera positioning, physical connectivity, and coordinate with vendors or remote teams for software/feed issues.
• "Smart Hands" Network Support: Assist remote SysOps (System Administrators) with physical network infrastructure (switches, cabling, mounting Access Points, and checking rack hardware).
• Operational Readiness: Manage local IT inventory, ensuring plenty of pre-configured backup scanners, printers, and workstations are ready for immediate "hot-swaps" on the floor.

Qualifications & Skills

• Experience: 2+ years of hands-on IT support, desktop support, or field technician experience—ideally within a fast-paced retail, warehouse, fulfillment, or manufacturing environment.
• Hardware & Systems Savvy: Strong familiarity with rugged mobile devices, thermal printers, physical workstation setups, and the deployment/configuration of CCTV hardware.
• Basic Networking: Solid understanding of physical network cabling (Cat6), patch panels, and Wi-Fi connectivity troubleshooting.
• The "Ops" Mindset: A strong sense of urgency. You understand that a broken printer or offline workstation isn't just a ticket — it's a bottleneck in our supply chain.
• Communication: Ability to explain technical fixes clearly to floor workers, while collaborating smoothly with our remote SysOps engineers.

Physical, Legal & Scheduling Requirements

• Drug-Free Workplace: Must be able to pass a pre-employment drug screening and consent to random drug testing in compliance with our safety policies.
• Ability to stand, walk, bend, and climb ladders across a large warehouse floor for the duration of a shift.
• Ability to safely lift and move equipment weighing up to 50 lbs.
• Flexibility to work shifts aligning with warehouse operating hours (including occasional weekend or overtime support during peak seasons).
• Competitive hourly wage with room for growth.
• Comprehensive benefits package: Health, Dental, and Vision Insurance.
• Opportunities for professional training and internal advancement.
• A supportive, collaborative, and energetic team culture.About Us

About Us

GritR Sports & Outdoors is an equal opportunity employer. We encourage individuals from all backgrounds to apply.

Do you have previous Technical Experience?*

Are you willing to complete a background check and drug screen in accordance with our hiring policies?*

Do you reside in Texas?*

The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affi_iative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more .