Technical Operations Manager, Data Center Operations, Third-Party Data Centers

Google; Phoenix (AZ); On-site; USD 138,000 - 200,000; Full time

Benefits offered by this job

Bonus 15% target

Equity

Benefits

Job summary

Google data centers require a Technical Operations Manager to support electrical, cooling, and IT infrastructure, read blueprints, and assist senior technicians in maintaining systems. You will help minimize outages and manage site-wide performance under pressure.

The role emphasizes collaboration with engineering teams and external vendors to ensure operability, reliability, and cost efficiency within a global framework. Compensation reflects market levels for senior facilities roles.

Qualifications

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 9 years of experience in Electrical, Mechanical/HVAC, or controls experience in an industrial/commercial environment.
• 3 years of experience in a data center or facilities environment.
• Experience managing incident response, troubleshooting, or emergency operations for critical facility infrastructure.

Responsibilities

• Drive the continuous improvement and certification of critical equipment operations, partnering with third‑party vendors to validate and optimize site‑level procedures.
• Advocate for global compliance initiatives, analyzing cross‑regional data and holding external partners accountable to Google’s rigorous design standards and project schedules.
• Oversee critical facility operations and incident response protocols, proactively mitigating operational risks and directing root‑cause analyses for any site excursions.
• Direct third‑party facility operations to ensure strict adherence to Google’s global maintenance programs, actively identifying opportunities to elevate baseline policies.
• Formulate and execute site‑level strategies to optimize operational expenditure (OpEx), maximize infrastructure efficiency, and advance Google’s environmental sustainability goals.

Skills

Electrical/HVAC experience

Data center operations

Incident response management

Troubleshooting

Education

Associate's degree or related training

Job description

This role is not eligible for U.S. immigration sponsorship.

Minimum qualifications

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 9 years of years of experience in Electrical, Mechanical/Heating Ventilating and Air Conditioning (HVAC), or controls experience in an industrial/commercial environment.
• 3 years of experience in a data center or facilities environment.
• Experience managing incident response, troubleshooting, or emergency operations for critical facility infrastructure.

Preferred qualifications

• Bachelor’s or Master's degree in Industrial Engineering, Electrical Engineering, Mechanical Engineering, Engineering Management, or Reliability Engineering, or a related field.
• Experience communicating effectively with all levels of the organization, including executives.
• Experience with reliability centered maintenance and in engineering.
• Ability to forecast resource requirements in a data-driven way.

About The Job

The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non‑critical electrical or mechanical system components). You provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.

As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.

As a Technical Operations Manager, you will be involved in nearly every aspect of co‑location operations for our electrical, cooling, and IT infrastructure. You will partner with the Google data center engineering teams, hardware operations, network infrastructure, and third‑party data center vendors and operators with a focus on operability, maintainability, and reliability. You will represent the operations organization, and will be responsible to ensure operability, maintainability, and reliability are critical criteria for Google assets.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We’re the driving force behind Google’s groundbreaking innovations, empowering the development of our cutting‑edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world‑leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job‑related skills, experience, and relevant education or training.

US: $138000 - $200000 (USD) + 15% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google.

• Drive the continuous improvement and certification of critical equipment operations, partnering with third‑party vendors to validate and optimize site‑level procedures.
• Advocate for global compliance initiatives, analyzing cross‑regional data and holding external partners accountable to Google’s rigorous design standards and project schedules.
• Oversee critical facility operations and incident response protocols, proactively mitigating operational risks and directing root‑cause analyses for any site excursions.
• Direct third‑party facility operations to ensure strict adherence to Google’s global maintenance programs, actively identifying opportunities to elevate baseline policies.
• Formulate and execute site‑level strategies to optimize operational expenditure (OpEx), maximize infrastructure efficiency, and advance Google’s environmental sustainability goals.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.