Technical Operations Engineer

Allen Control Systems; Austin (TX); On-site; Full time

Benefits offered by this job

ACS Equity Package

Paid Time Off

Job summary

A cutting-edge defense startup is seeking a Technical Operations Engineer experienced in mechanical, electrical, and software systems. The role involves acting as an on-site subject matter expert, troubleshooting issues during operations, and collaborating with engineers. Candidates should have 3+ years in technical operations and a relevant degree, alongside troubleshooting skills in various domains. This is a unique opportunity to contribute to innovative military technology while working in diverse operational environments.

Qualifications

• 3+ years of experience in technical operations, field engineering, or robotics/mechatronics.
• Ability to work independently in challenging environments with minimal support.
• Hands-on mechanical aptitude from practical experience such as mechanics or robotics.

Responsibilities

• Act as an on-site product SME for ACS systems during CONUS and OCONUS events.
• Troubleshoot and resolve issues across mechanical, electrical, and software systems.
• Collaborate with engineering teams to solve problems.
• Utilize mechanical aptitude for hardware challenges.
• Perform basic Linux tasks including log access and system modifications.

Skills

Troubleshooting skills

Networking concepts

Mechanical aptitude

Linux proficiency

Education

Bachelor's degree in engineering, computer science, robotics, or related field

Job description

Allen Control Systems (ACS) is a cutting‑edge defense startup, founded by two ex‑Navy electrical engineers with a proven track record in robotics and software. We are developing a small, autonomous gun turret that employs advanced computer vision and control systems to precisely target and neutralize small drones and loitering munitions. Our innovative approach requires overcoming significant technical challenges, making this an exciting and dynamic environment for experienced engineers.

With an engineering‑first culture, ACS values technical excellence and innovation. Backed by our founders’ successful exits from two previous ventures acquired for a combined $180M in 2022, we are committed to ensuring that the groundbreaking technologies we develop will have a real‑world impact.

Position Overview

As a Technical Operations Engineer, you will serve as an on‑site subject matter expert for ACS products, supporting both domestic and international events. You’ll bring a strong understanding of mechanical, electrical, and software systems that govern our robots, and will be directly embedded with the engineering team for troubleshooting and problem‑solving. This role requires a hands‑on, resourceful engineer who can diagnose and resolve issues in the field, ensuring reliable system performance in diverse operational environments.

What You’ll Do

• Act as an on‑site product SME for ACS systems during CONUS and OCONUS events.
• Troubleshoot and resolve issues across mechanical, electrical, and software systems with minimal support.
• Collaborate closely with the engineering team to identify, isolate, and solve problems.
• Apply practical knowledge of networking layers for both hardline and mesh networks.
• Utilize mechanical aptitude to address hardware and system‑level challenges.
• Perform basic Linux‑based tasks, including log access, configuration updates, and system modifications via CLI.
• Ensure mission readiness of ACS systems and provide direct technical support to program managers and operators.

What You’ll Need

• 3+ years of experience in technical operations, field engineering, or robotics/mechatronics.
• Strong troubleshooting skills across mechanical, electrical, and software domains.
• Working knowledge of networking concepts for both wired and mesh network environments.
• Hands‑on mechanical aptitude (hobby mechanic, robotics, construction, or similar practical experience).
• Basic Linux proficiency, including CLI navigation, log analysis, and configuration updates.
• Ability to work independently in challenging environments with minimal support.
• Bachelor’s degree in engineering, computer science, robotics, or related technical field (or equivalent practical experience).
• Ability to travel domestically and internationally to support mission events.

What We Offer

• ACS Equity Package
• Paid Time Off

Allen Control Systems is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment. Allen Control Systems prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.