Technical Operations Coordinator - TNN2

North-American-Stamping-Group; Portland (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

North American Stamping Group is seeking a Technical Operations Coordinator to provide plant-facing coordination and administrative support. You will manage tooling and maintenance work orders, purchase orders, and operational data while collaborating with manufacturing, engineering, and quality teams to improve data visibility and on-time delivery.

The role emphasizes hands-on engagement in manufacturing areas, maintaining records, and producing accurate performance reports and dashboards to

Qualifications

• High school diploma or equivalent required.
• Associate degree in business, engineering technology, manufacturing, operations or related field preferred.
• Minimum five years in manufacturing or operations coordination roles.
• Experience with tooling and maintenance planning is preferred.

Responsibilities

• Coordinate day-to-day technical and operational support for leadership teams.
• Create, route, monitor, and close work orders with required documentation.
• Prepare and track purchase requisitions and orders; monitor approvals and deliveries.
• Compile and analyze production, maintenance, and quality data for reports.
• Produce daily/weekly/monthly dashboards and management materials.
• Maintain accurate records in NASG systems and ensure data integrity.
• Support new launches, changes, audits, and continuous improvement activities.
• Coordinate cross-functional meetings and follow-up actions.

Skills

Analytical thinking

Problem solving

Communication

Data analysis

Cross-functional collaboration

Attention to detail

Education

High school diploma or equivalent

Associate degree in business/engineering/manufacturing

Tools

ShopEdge

QCBD

ERP

CMMS

Job description

Posted Thursday, August 20, 2026 at 5:00 AM

\"An Equal Opportunity Employer” It is the policy of North American Stamping Group to provide employment, training, promotion, and other conditions of Employment without regard to race, color, religion, national origin, sex, age or status as a qualified individual with a disability or other status protected by law.

GENERAL SUMMARY

The Technical Operations Coordinator provides plant-facing coordination and technical administrative support for the TNN2 General Manager, Vice President of Manufacturing, and TNN2 department leaders. This position maintains the accuracy and timely flow of tooling work orders, maintenance work orders, tooling purchase orders, maintenance purchase orders, operational reports, project documentation, and action items. Key focus on both tooling pm’s, maintenance pm’s, manning and resource planning for the same. The role works across the plant and shared-services functions to remove administrative barriers, improve data visibility, and ensure assigned operational and engineering priorities are completed and properly documented.

ESSENTIAL JOB FUNCTIONS

• Coordinate day-to-day technical and operational support for the TNN2 General Manager, Vice President of Manufacturing, and TNN2 department leaders.
• Create, route, monitor, and close work orders; verify required information, approvals, supporting documentation, status, and completion dates.
• Prepare purchase requisitions and purchase orders for approved materials, services, tooling, equipment, and contracted work; track approvals, delivery commitments, receipts, and open items.
• Work with requestors, purchasing, suppliers, receiving, and accounting to resolve discrepancies involving pricing, quantities, receipts, invoices, job numbers, and supporting documentation.
• Maintain accurate records for work orders, purchase orders, expenditures, projects, equipment, inventory, and other assigned operational activities.
• Collect, validate, analyze, and summarize production, engineering, maintenance, quality, launch, capacity, cost, and other operational data.
• Prepare and distribute accurate daily, weekly, and monthly reports, dashboards, charts, and management-review materials; identify missing data, discrepancies, trends, overdue items, and required follow-up.
• Maintain data and documentation in ShopEdge, QCBD, Microsoft Office applications, and other NASG systems; promote consistent data-entry and recordkeeping practices.
• Coordinate meetings, agendas, materials, minutes, action registers, and follow-up for manufacturing, engineering, and continuous-improvement activities.
• Monitor assigned projects and action items, communicate status and risks, and follow up with owners to support on-time completion.
• Support new launches and engineering changes by maintaining master checklists, job books, specifications, drawings, work instructions, lockout/tagout documentation, and other required records.
• Support internal, customer, and third-party audits by collecting records, organizing evidence, tracking corrective actions, and maintaining document readiness.
• Develop, revise, and control forms, reports, work instructions, standard work, and other documents for processes that are not clearly defined or consistently followed.
• Coordinate with Manufacturing, Engineering, Maintenance, Tooling, Quality, Purchasing, Finance, Program Management, EHS, and other functions to resolve information and workflow gaps.
• Maintain appropriate confidentiality when handling business, financial, personnel, customer, supplier, and project information.
• Demonstrate a hands-on, involved, go-see approach by routinely working with department owners and verifying information at the point of activity when needed.
• Identify and implement practical improvements that reduce manual effort, strengthen controls, improve reporting accuracy, and increase visibility of priorities.
• Perform other related duties as assigned.
• Assist Social Committee activities along with HR, coordinate meetings and events, and communicate activities to employees.
• Facilitate weekly TCS executive reviews, run and communicate TCS performance reports, track month-end results, and support leaders with TCS submissions.
• Develop and facilitate executive summary reviews, audit KPI data and supporting evidence.
• Review operational excellence metrics and elevate missing data.
• Monitor APQP activities, run and communicate status reports, track PPAP and Run-at-Rate deadlines, elevate risks, and facilitate APQP meetings.
• Assist continuous improvement teams.
• Support the annual planning cycle and master capacity planning activities.

MINIMUM QUALIFICATIONS/REQUIREMENTS

Education:

• High school diploma or equivalent required.
• Associate degree in business, engineering technology, manufacturing, operations, or a related field preferred.

Experience:

• Minimum of five years of experience in manufacturing, engineering support, operations coordination, purchasing, maintenance planning, program support, or a related role.
• Automotive stamping, welding, assembly, tooling, or Tier I/Tier II manufacturing experience preferred.
• Experience processing work orders, purchase requisitions, purchase orders, receipts, invoices, or cost records preferred.
• Experience preparing operational reports and coordinating cross-functional action items required.

Personal/Technical Skills:

• Working knowledge of manufacturing operations and the interaction among production, engineering, maintenance, tooling, quality, purchasing, finance, and program management.
• Strong analytical and problem-solving skills, including the ability to identify discrepancies, collect facts, determine root causes, and drive follow-up.
• Ability to organize multiple priorities, maintain accurate records, and complete time-sensitive work with limited supervision.
• Ability to communicate professionally and work effectively with plant-floor associates, technical personnel, suppliers, and senior leadership.
• Demonstrated follow-through, sound judgment, adaptability, confidentiality, and attention to detail.
• Ability to create clear, concise, and useful reports, dashboards, charts, presentations, and action summaries.
• Hands-on, involved, go-see approach and willingness to spend time in manufacturing areas.

Language Skills:

• Strong verbal and written communication skills in English.

Computer/Software:

• Advanced working knowledge of Microsoft Excel, Word, PowerPoint, Outlook, and related computer-based applications.
• Experience with ShopEdge, QCBD, ERP, CMMS, purchasing, project-management, or document-control systems preferred.

Training:

• Environmental, Health, and Safety
• Introduction to Lean Manufacturing
• Associate Involvement
• Automotive Core Tools, as applicable

North American Stamping Group is a drug-free and smoke-free workplace.