Technical Operations Area Lead — A/V, Lighting & Shows

Dollywood Parks & Resorts; Pigeon Forge (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

Dollywood Parks & Resorts is seeking a Technical Operations Assistant Area Team Lead for the Dolly Parton Experience. This role provides leadership and hands-on expertise across lighting, audio, and video systems spanning multiple facilities, guiding technicians and ensuring reliable, high-quality show operations in guest-facing environments.

The ideal candidate combines curiosity, initiative, and mentorship, supports scheduling, safety standards, and cross-functional coordination within the

Qualifications

• Experience with entertainment lighting and AV control systems.
• Knowledge of lighting control infrastructure and A/V control systems.
• Ability to lead or guide others in a technical environment.
• Strong safety and guest-service orientation.

Responsibilities

• Lead and guide technicians in troubleshooting and repair of lighting, audio, and video systems.
• Coordinate cross-facility operations for the Dolly Parton Experience.
• Maintain safety standards and high-quality show operations across multiple facilities.

Skills

Lighting systems

Audio systems

Video systems

AV control

Team leadership

Troubleshooting

Electrical basics

ETC Paradigm

Mosaic

VectorWorks

QLab

QSys

Dante

Tools

VectorWorks

QLab

QSys

Dante

Paradigm

Mosaic

Job description

Dollywood Parks & Resorts is seeking a Technical Operations Assistant Area Team Lead for the Dolly Parton Experience. This role provides leadership and hands-on expertise across lighting, audio, and video systems spanning multiple facilities, guiding technicians and ensuring reliable, high-quality show operations in guest-facing environments.

The ideal candidate combines curiosity, initiative, and mentorship, supports scheduling, safety standards, and cross-functional coordination within the