Technical Operations and Support Specialist

EPTAC - Leader in Solder Training and IPC Certification; Salem (NH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health care

Paid time off

Retirement savings

Professional development

Job summary

A leader in electronics manufacturing training is seeking a Technical Operations and Support Specialist for their Salem, NH office. This role involves managing logistics and operations for training kits and supplies, working on delivery improvements, and building relationships within the team. The ideal candidate will have over 3 years of experience in the electronics manufacturing industry and a relevant degree. Benefits include health care, paid time off, and professional development opportunities.

Qualifications

• 3+ years experience in electronics manufacturing industry.
• Excellent ability to manage and build relationships.
• Demonstrated ability to meet and exceed goals.

Responsibilities

• Responsible for logistics and operations for our electronics manufacturing training kits, tools and supplies.
• Work on continuous improvement for delivering kits, tools and supplies across North America.
• Develop relationships and be the go-to person for Instructors and broader teams.

Skills

Relationship Management

Logistics and Operations

Continuous Improvement

Results-Driven

Education

Vocational or Bachelor's Degree

Tools

Asset Management Systems

Warehouse Management Systems

Job description

EPTAC is looking for a Technical Operations and Support Specialist to join our team in our Salem, NH office. This person will be responsible for logistics and operations for our electronics manufacturing training kits, tools and supplies.

The ideal candidate is a results-driven, active and hands on person willing to learn to advance a career in electronics manufacturing.

Responsibilities

• Responsible for logistics and operations for our electronics manufacturing training kits, tools and supplies
• Work on continuous improvement for how we deliver our kits, tools and supplies across North America
• Be on point to open new locations across North America, fit new classrooms with tools and supplies by leveraging local teams and outside contractors as needed
• Be a great team member - Develop relationships and be the go-to person for our Instructors and broader teams
• Meet and exceed targets - Track progress and results and work towards well defined targets for quality and consistency of results
• Learn and develop new skills - Stay abreast of industry trends, new equipment, new tools, best practices, and efficiency of operations for EPTAC

Requirements

• 3+ years experience in electronics manufacturing industry
• Vocational or Bachelor’s degree or equivalent
• Excellent ability to manage and build relationships
• Demonstrated ability to meet and exceed goals
• Practical , quick and hands on approach to problems
• Unrelenting drive to understand and meet customer needs (both external and internal)
• Familiarity with asset management and warehouse management systems

About EPTAC

EPTAC is the leader in Electronics Manufacturing Training and Certification in North America with 24 locations. Our headquarter is in Salem, NH. We are a dedicated team of hard working employees with a strong culture and enjoy working in a modern and positive environment. EPTAC benefits include health care, paid time off, retirement savings and professional development.