Technical Operations Analyst (TS/SCI)

IBM; Jasper (AL); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Parental bonding leave

Training & certifications

Job summary

IBM Consulting in the United States is seeking a Technical Operations Analyst to safeguard client digital infrastructure by identifying, analyzing, and mitigating cyber threats. You will use SIEM, SOAR, EDR, and XDR platforms to monitor, investigate, and respond to security incidents.

Your role includes incident investigations, incident report management, and analysis of Windows, MAC, and Linux logs. You will participate in vulnerability management and threat intelligence activities to

Qualifications

• Exposure to a variety of cybersecurity tools for monitoring, prioritizing, and responding to incidents.
• Knowledge of MITRE ATT&CK and Cyber Kill Chain frameworks to counter adversary tactics.
• Ability to interpret Windows, MAC, and Linux logs to identify threats.
• Participation in vulnerability management and threat intelligence activities.

Responsibilities

• Conduct Event Investigations using SIEM, SOAR, EDR, and XDR platforms, following MITRE ATT&CK/Cyber Kill Chain.
• Manage incident reports and provide actionable responses to strengthen security posture.
• Analyze Network and Endpoint events from Windows, MAC, and Linux systems.
• Engage in Vulnerability Management and threat intel activities to anticipate threats.
• Provide Actionable Recommendations to clients to improve security.

Skills

SIEM

SOAR

EDR

XDR

MITRE ATT&CK

Cyber Kill Chain

Windows Logs

MAC Logs

Linux Logs

Vuln Management

Threat Intelligence

TS/SCI Clearance

IAT Level II

Education

High School Diploma

Bachelor’s Degree

Tools

Security Certifications

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role and Responsibilities

As a Technical Operations Analyst, you will play a vital role in safeguarding an organization’s digital infrastructure by identifying, analyzing, and mitigating cyber threats. This position involves using a variety of cybersecurity tools to monitor, prioritize, investigate, and respond to security incidents.

Your primary responsibilities will include:

• Conduct Event Investigations: Investigate security incidents using SIEM, SOAR, EDR, and XDR platforms, and apply industry frameworks like MITRE ATT&CK and the Cyber Kill Chain to understand and counter adversary tactics effectively.

• Manage Incident Reports: Prioritize and manage incident reports, providing actionable recommendations and responses to strengthen the client’s security posture.

• Analyze Network and Endpoint Events: Interpret security tools and logs from Windows, MAC, and Linux systems to identify potential threats.

• Engage in Vulnerability Management: Participate in vulnerability management and cyber threat intelligence activities to identify and anticipate potential threats.

• Provide Actionable Recommendations: Deliver recommendations and responses to clients to enhance their security posture.

*This person will be required to come into the Fort Meade, MD office 5 days a week.

Required Education

• High School Diploma/GED

Preferred Education

• Bachelor’s Degree

Required Technical and Professional Expertise

• Exposure to Cybersecurity Tools: Familiarity with a variety of cybersecurity tools, including SIEM, SOAR, EDR, and XDR platforms, to monitor, prioritize, investigate, and respond to security incidents.

• Understanding of Industry Frameworks: Knowledge of industry frameworks like MITRE ATT&CK and the Cyber Kill Chain to understand and counter adversary tactics effectively.

• Experience with Network and Endpoint Analysis: Ability to interpret security tools and logs from Windows, MAC, and Linux systems to identify potential threats.

• Exposure to Vulnerability Management: Participation in vulnerability management and cyber threat intelligence activities to identify and anticipate potential threats.

• Certification in Security Technologies: Familiarity with security technologies and certifications related to threat detection, response, and intelligence.

• Security Clearance: Active TS/SCI is required.

• Active DoD 8570/8140 IAT Level II certification required (e.g., Security CE, CCNA Security, CySA , GICSP, GSEC, or SSCP).

Preferred Technical and Professional Experience

• Familiarity with Scripting Languages: Exposure to scripting languages such as Python, PowerShell, or Bash is beneficial for automating tasks and interacting with various cybersecurity tools.

• Knowledge of Cloud Security: Understanding cloud security principles and experience working with cloud-based security solutions can be advantageous in identifying and mitigating cyber threats.

• Exposure to Threat Intelligence Platforms: Familiarity with threat intelligence platforms and feeds can aid in staying up-to-date with emerging threats and improving incident response capabilities.

About Business Unit

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBM

In a world where technology never stands still, we understand that dedication to our clients’ success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career; you’ll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive regardless of their personal or professional background.

Our IBMers are growth-minded, always staying curious, open to feedback, and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude, and always striving for an outcome-focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing, and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other Relevant Job Details

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & wellbeing.

• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long-term disability coverage, and opportunities for performance-based salary incentive programs.

• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law.

• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.

• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

US Citizenship Required.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience, and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part-time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Locations: Annapolis Junction, Maryland, United States