Technical Marketing Engineer

MedStar Health; California (MO); Remote; USD 112,000 - 188,000; Full time

Job summary

A leading healthcare company is seeking a Technical Marketing Engineer to provide expertise and support during the sales process. This fully remote position requires extensive knowledge of silicone products and 5+ years of experience, with responsibilities including technical sales support and market analysis. Join a dedicated team focused on innovative solutions in the healthcare sector.

Benefits

Medical, dental, and vision coverage

401(k) plan with company match

18 PTO days annually

6 weeks of paid parental leave

Qualifications

• 5+ years of silicone industry experience preferred.
• 3+ years in a customer-facing technical role.
• Direct experience with silicone product implementation.

Responsibilities

• Provide technical expertise and support during the sales process.
• Engage with customers through technical trainings and support.
• Assist in market analysis and guide product development.

Skills

Communication

Technical Sales Support

Market Analysis

Education

B.S. in Chemistry, Engineering, Materials Science

Job description

The Opportunity:

Avantor is looking for a Technical Marketing Engineer to provide technical expertise to sales representatives, distributors and customers during the sales process. They will perform technical sales support at customer sites or on a multiple-site basis, resolve technical product/service issues, and assist customers during the sales process to maximize the benefits derived from the organization's products and/or services.

The Technical Marketing Engineer (TME) will contribute their deep technical knowledge and market understanding to support the commercial team and our customers. TMEs develop a deep understanding of NuSil products & end-use markets to guide NuSil's growth strategy in the Biomaterials (BM) and Advanced Technology (AT) segments. They support marketing campaigns and act as the technical face of the business at trade shows/conferences and customers.

This role will be a full-time remote/virtual position. Must be able to travel up to 50%.

This is a field-based position and candidate can be located anywhere within the US.

What we're looking for:

Education:

• B.S. in Chemistry, Engineering, Materials Science or related field.

Experience:

• B.S. in Chemistry, Engineering, Materials Science or related field.
• 5+ years of silicone (industry) experience preferred.
• 3+ years in customer facing technical role preferred.
• Experience with fabrication & test methods employed in silicone component manufacture.

Additional Qualifications:

• Ability to work in a highly matrixed environment.
• Ability to travel ~50% of the time.
• Direct experience with the design, development, manufacture, testing and regulatory requirements associated with silicone product implementation & qualification in Biomaterials and Advanced Technology industries preferred.
• 5 years of direct technical customer support/service experience and/or application development experience preferred.
• Deep technical knowledge of the chemistry and materials science of silicone products preferred.
• Develop in-depth understanding of the NuSil product portfolio and their use in customer applications to make sound product recommendations of reproducible products.
• Broad understanding of high purity silicone markets (competitors, end-users and regulatory bodies) serving Biomaterials and Advanced Technology (space, aerospace & defense, electronics and engineering) sectors.
• Business Acumen: solid understanding of markets and competition, value propositions, business cases, economics-based decision making and basic business financial terms.
• Extensive knowledge of customer fabrication processes (e.g., injection molding, extrusion, dip coating, spray coating, sheeting, device assembly, etc.), troubleshooting and how silicones can be used in end-use markets.
• Ability to read and understand patents, analyze trends and distill out key information for market analysis.
• Organization & Project management skills.
• Proactive self-starter able to work in a dynamic environment.

How you will thrive and create an impact:

• Work collaboratively with the NuSil Commercial team to generate new business opportunities and identify mutually beneficial projects with customers via market research, networking and promotion of NuSil product offerings.

• Being the applications SME to expand the utilization of NuSil's existing product portfolio for new opportunities encompassing both BM and AT applications:
  • Work with customers to capture critical product attributes and with the commercial team to define strategy for effective sampling of NuSil materials meeting customer requirements.
  • Assist customer qualification activities, improving opportunity probability of success & ultimately driving growth.

• Customer-focused Technical Engagement:
  • In-person & virtual support of the Commercial team (e.g., key trade shows/conferences, customers, trainings, etc.).
  • Engage with the customer through technical trainings in-person or virtual.
  • Quality/trouble shooting (component or material issues) at the customer location.

• Market Analysis and Insight Generation:
  • Identify product / performance gaps that customers require and the value of these products to NuSil & the market.
  • Understand market trends including assessment of IP landscape.
  • Competitive Analysis - Evaluate competitor product launch trends and determine (technology) differentiated positioning.
  • Guide NuSil product market / development strategy and guide platform technology direction.

• Technical content creation for customer visits, trade shows, marketing campaigns, etc.
• Lead response to customer technical product/application inquiries.
• Interface with Product Management, Manufacturing, Quality Assurance and Regulatory Affairs to ensure opportunity objectives are clearly understood and cross-functional / departmental coordination is effective.
• Acquire and maintain working knowledge of commercial account management and transaction processes including the use of Salesforce as an essential tool.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

$112,400.00 - $187,400.00

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.