Technical Manager- Wise

oclc; Dublin (OH); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Best-in-class health coverage

Generous retirement contributions

Tuition reimbursement

Parental leave and adoption assistance

Job summary

OCLC is seeking a Technical Manager to lead technical teams within the Wise platform, with management responsibility for up to 9 people. This role combines people leadership, delivery management, technical direction, and cross-functional collaboration to ensure the platform remains reliable, secure, scalable, and aligned with customer and business needs.

You will guide Team Leads and senior engineers, develop talent, drive operational excellence, and partner with Product, Engineering,

Qualifications

• Experience leading technical teams across multiple groups.
• Delivery management and operational excellence.
• Ability to align product, engineering, architecture and DevOps with business goals.
• Strong collaboration and mentoring skills.

Responsibilities

• Lead and develop Team Leads and senior engineers.
• Oversee delivery of platform enhancements and initiatives.
• Promote automation, standardization and reusable solutions.
• Partner with stakeholders across Product, QA, Security, and Support.

Skills

Leadership

Delivery management

Technical direction

Cross-functional collaboration

People development

Stakeholder communication

Education

Bachelor's degree in computer science or related field

Job description

Together we make breakthroughs possible.

At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You'll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

Why join OCLC?

OCLC is consistently recognized as a best place to work by several independent programs. We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions-performance, experience, and skills-along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.

We know the best ideas don't always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We're committed to your success-both personally and professionally. Hybrid work environment: For many roles, three days a week on‑site, with occasional additional days based on business needs.

• Free use of our on-site fitness center, gym sports, group exercise classes, and game room
• Onsite catering and cafeteria subsidized by OCLC
• Health and wellness events
• Work environments with individual and team spaces and the latest technology tools
• Paid parental leave and adoption assistance
• Tuition reimbursement and Public Service Loan Forgiveness eligibility
• Company-subsidized pricing on local tickets and memberships

Join us in transforming how people everywhere access information and be part of a mission‑driven team that makes a global impact.

The job details are as follows:

About Us

Technology with a Purpose. OCLC supports thousands of libraries worldwide in making information more accessible and useful. We provide shared technology services, original research, and community programs that help libraries meet the evolving needs of their users and communities.

Job Summary

The Technical Manager is responsible for leading technical teams within the OCLC Wise platform and will have management responsibility for up to 9 people. This role combines people leadership, delivery management, technical direction, and cross‑functional collaboration to ensure the platform remains reliable, secure, scalable, and aligned with customer and business needs.

Working through Team Leads and senior technical professionals, the Technical Manager develops talent, drives operational excellence, and support the execution of strategic initiatives. This role partners closely with Product, Engineering, Architecture, DevOps, Operations, and Customer Support to ensure successful delivery of platform capabilities while maintaining a focus on long‑term sustainability, performance, and customer outcomes.

Responsibilities

Leadership & Talent Development

• Lead, coach, and develop Team Leads and senior technical professionals across multiple teams.
• Build leadership capability through mentoring, succession planning, and talent development.
• Foster a culture of accountability, collaboration, continuous improvement, and learning.
• Support hiring, workforce planning, employee development, engagement, and performance management activities.

Delivery & Operational Excellence

• Ensure successful delivery of platform enhancements, operational commitments, and strategic initiatives.
• Oversee capacity planning, prioritization, resource allocation (riskand
• Continuously improve processes, workflows, tooling, and operational practices.
• Drive quality, reliability, security, and operational readiness across teams.

Technical Leadership

• Partner with architects and technical leaders to align technical standards, designs, and platform strategy.
• Support sound technical decision-making by balancing delivery, quality, scalability, risk, and cost.
• Promote automation, standardization, and reusable solutions that improve efficiency and consistency.
• Ensure platform dependencies and integration risks are identified and managed proactively.

Cross‑Functional Collaboration

• Partner with Product, Engineering, QA, DevOps, Operations, Security, and Customer Support teams.
• Build alignment around priorities, technical investments, delivery plans, and customer outcomes.
• Communicate progress, risks, and decisions effectively to both technical and business stakeholders.
• Remove barriers and resolve issues that impact cross‑functional delivery.

Business & Resource Management

Maintain accountability for team performance, platform health, and del