Technical Manager - QA Programs & Systems

Bristol Myers Squibb; Bothell (WA); On-site; USD 103,000 - 125,000; Full time

Benefits offered by this job

Health Coverage

Wellbeing Programs

401(k) plan

Paid Time Off

Job summary

Bristol Myers Squibb in Bothell, WA seeks a Technical Manager, QA Programs & Systems to own and coordinate the QA Shop Floor (QASF) programs, serving as program owner and POC for change controls, risk assessments, document and training lifecycle management, and operational-excellence initiatives.

You will work across Manufacturing, Quality Control, Warehouse and MSAT, translating governance decisions into shop-floor action and driving interdependent workstreams to completion with a strong

Qualifications

• 5+ years of relevant cGMP experience, preferably in biotechnology, cell therapy, or an equivalent regulated environment.
• Demonstrated ownership of cross-functional quality programs and systems (change control, document lifecycle, deviations/CAPA, risk assessments) and effective project management driving deliverables to completion.

Responsibilities

• Serve as a Change Control Champion: author and lead change controls, promote best practices, and represent QASF at the CC Community of Practice (COP).
• Coordinate QASF NPI operational support, managing interdependencies across protocols and execution.
• Build systems and programs that improve NPI readiness across QASF teams.
• Create, update, and manage QASF training curricula in alignment with the Learning Grid; act as POC for new-hire (FTE) learning and onboarding.
• Represent QASF at the Contamination Control Committee (C3) as POC for aseptic process improvements; sustain the Aseptic Observer Program and drive future enhancements.
• Lead and participate in risk assessments — driving updates, continuous improvement, and cross-functional alignment using tools such as Failure Mode and Effects Analysis (FMEA).
• Represent QASF at Compliance Connect quarterly governance meetings.
• Provide operational support and escalation/triage management for high-risk, high-impact events, leading escalated triage actions as needed.

Skills

cGMP experience

Project management

Cross-functional collaboration

Education

Bachelor's degree in STEM

Job description

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Technical Manager, QA Programs & Systems owns and coordinates the QA Shop Floor (QASF) programs that enable frontline QASF operational success at the BMS Bothell cell therapy site. This individual-contributor role serves as program owner, project manager, and subject-matter POC for QA Operations related change controls, risk assessments, document and training lifecycle management, and operational-excellence programs — keeping each on schedule, inspection-ready, and connected to its dependent systems.

Working horizontally across Manufacturing, Quality Control, Warehouse, and MSAT, the role translates governance decisions into shop-floor action and represents QASF in site and global forums. Success depends on project management, systems thinking, and a high degree of execution and ownership to drive interdependent workstreams to completion through influence.

Key Responsibilities

Change Controls

• Serve as a Change Control Champion: author and lead change controls, promote best practices, and represent QASF at the CC Community of Practice (COP).

New Product Introduction (NPI)

• Coordinate QASF NPI operational support, managing interdependencies across protocols and execution.
• Build systems and programs that improve NPI readiness across QASF teams.

Training Lifecycle Management

• Create, update, and manage QASF training curricula in alignment with the Learning Grid; act as POC for new-hire (FTE) learning and onboarding.

Sterility Assurance

• Represent QASF at the Contamination Control Committee (C3) as POC for aseptic process improvements; sustain the Aseptic Observer Program and drive future enhancements.

Risk Management

• Lead and participate in risk assessments — driving updates, continuous improvement, and cross-functional alignment using tools such as Failure Mode and Effects Analysis (FMEA).

Compliance Initiatives

• Represent QASF at Compliance Connect quarterly governance meetings.
• Strengthen facility inspection readiness: complete Guest Auditor certification and lead facility improvements through continuous oversight reinforce a state of continuous readiness.

Escalations

• Provide operational support and escalation/triage management for high-risk, high-impact events, leading escalated triage actions as needed.

Reporting Relationship

This role reports to the Associate Director, Quality Operations. This is a technical individual-contributor role with no direct reports.

Qualifications

Education:

• Bachelor's degree in a STEM field preferred; other Bachelor's degrees with an equivalent combination of education and experience will be considered.

Experience

• 5+ years of relevant cGMP experience, preferably in biotechnology, cell therapy, or an equivalent regulated environment.
• Demonstrated ownership of cross-functional quality programs and systems (change control, document lifecycle, deviations/CAPA, risk assessments) and effective project management driving deliverables to completion.

Compensation Overview

Bothell - WA - US: $103,300 - $125,176

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefits

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life Benefits Include

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

• Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as "Transforming patients' lives through science™ ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

Responsibilities

BMS has an occupancy structure that determines where an employee is required