Technical Manager, Food NAM

SGS; Harrisburg (Dauphin County); On-site; USD 110,000 - 140,000; Full time

Job summary

SGS is seeking a Subject Matter Expert for SGS Food Testing Service, North American Operations. The role focuses on quality management, ISO/IEC 17025 compliance, method validations, and instrumentation troubleshooting within a leading global testing, inspection and certification company.

The SME will contribute to staff training, QA monitoring, data evaluation, and support for proficiency testing and client audits across the North American network.

Qualifications

• Experience validating and verifying methods per ISO/IEC 17025
• ISO/IEC 17025 knowledge and QC experience preferred
• High-end instrumentation background (HPLC, GC, ICP, MS) required

Responsibilities

• Participate in establishment or improvement of methods via validations, verifications and transfers per ISO/IEC 17025
• Prepare technical templates for protocols and procedures
• Provide technical expertise and troubleshooting as SME
• Train and develop technical staff on quality policies and procedures
• Monitor internal QC and PT performance for biases in local lab
• Prepare data evaluation for client complaints, audit findings and QC issues
• May back up in designated areas as directed by Site or Technical Director
• Support network-related projects as assigned by Site or Technical Director

Skills

ISO/IEC 17025 knowledge

Method validation

Instrumentation troubleshooting

Quality control

Auditing

Education

Bachelor's degree in Chemistry/Analytical Science or related field

Tools

HPLC/GC/ICP/MS instrumentation

Job description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

This position is responsible for being a technical asset for SGS Food Testing Service, North American Operations, serving as a Subject Matter Expert (SME). As an SME, duties may include the following: Quality Management System, ISO/IEC 17025, method validations, assessment of client data, instrumentation expertise/troubleshooting, performing technical internal audits, and/or monitoring proficiency testing performance.

JOB FUNCTIONS

• Participate in the establishment or improvement of methods through validations, verifications and transfers in alignment with the current technical requirements of ISO/IEC 17025.
• Prepare technical templates for protocols and procedures as applicable.
• Provide technical expertise, instrumentation expertise, and troubleshooting guidance as a SME.
• Contribute to the training and development of all technical staff in standardised, technical quality policies and procedures.
• Monitor internal QC and PT performance for biases in local laboratory
• Prepare statistical data evaluation for client complaints, audit findings, PT/RR performance and/or quality control failures as assigned
• May work as a backup in designated areas as directed by the Site or Techincal Director.
• As a SME, support special network-related projects as assigned by the Site or Technical Director.

Qualifications

EDUCATION AND EXPERIENCE

• Previous experience in validation and verification of methods Preferred
• Previous experience with ISO/IEC 17025 requirements Preferred
• Previous experience in a Quality Control related role Preferred
• High-end Instrumentation Background (HPLC, GC, ICP, MS, etc.) Required

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.