Technical Manager - Empower LOS

Shrive Technologies LLC; Dallas (TX); On-site; USD 130,000 - 180,000; Full time

Job summary

Shrive Technologies LLC seeks an experienced Empower LOS Implementation Lead to drive enterprise mortgage transformation using Dark Matter Empower LOS and AIVA. You will oversee end-to-end LOS implementations, configurations, integrations, and workflow automation to modernize loan origination processes.

Responsibilities include leading deployments, upgrades, governance, and stakeholder engagement, while collaborating with business, operations, product, and technology teams to improve borrower

Qualifications

• 5+ years of Empower LOS deployment leadership and delivery.
• Experience implementing Mortgage Loan Origination Systems (LOS).
• Deep mortgage lending domain expertise and regulatory awareness.
• Proven ability to configure LOS and manage business rules across large-scale programs.

Responsibilities

• Lead Empower LOS deployments, upgrades, and optimization efforts with strong governance.
• Manage project delivery, stakeholder engagement, and cross-functional collaboration.
• Coordinate end-to-end LOS implementation including integration and workflow automation.
• Drive digital mortgage modernization initiatives and borrower-centric improvements.

Skills

Empower LOS

LOS Implementation

Mortgage Lending

Business Rules

Tools

Empower LOS (tool)

AIVA

PPE

DU/LPA

Credit Bureaus

CRM platforms

Document management

eClosing

eNotes

eVault

Job description

Must have skill:

• Empower LOS (5+ years)
• Mortgage Loan Origination Systems (LOS) Implementation
• Mortgage Lending Domain Expertise
• LOS Configuration & Business Rules Management

Job Description:

We are seeking an experienced Dark Matter LOS Empower Implementation Lead to lead enterprise mortgage transformation programs leveraging Dark Matter Empower LOS and AIVA (Artificial Intelligence Virtual Assistant) solutions. The ideal candidate will drive end-to-end LOS implementation, configuration, integration, workflow automation, and digital mortgage modernization initiatives.

Responsibilities

The role is responsible for leading Empower LOS deployments, upgrades, and optimization efforts; managing project delivery, stakeholder engagement, and governance; and ensuring seamless integration with mortgage ecosystem platforms.

The candidate will work closely with business, operations, product, and technology teams to streamline loan origination processes, improve borrower experience, and increase operational efficiency.

Experience implementing AIVA for AI-driven borrower engagement, automated communications, document collection, loan status updates, and self-service capabilities is essential.

The candidate should also have experience integrating Empower with PPE, DU/LPA, credit bureaus, income and asset verification providers, CRM platforms, document management solutions, eClosing, eNote, and eVault platforms.

Strong knowledge of mortgage origination processes, regulatory compliance (TRID, RESPA, HMDA, FHA, VA, FNMA, Freddie Mac), Agile delivery, and large-scale implementation programs is required.

Preferred skills:

• eClosing, eNotes, eVault
• DU/LPA, PPE & Third-Party Mortgage Integrations
• PMP, PMI-ACP, or Scrum Master Certification
• Mortgage Digital Transformation Programs