Technical Lead, Patient Support Solutions — Elevate Care

The Intersect Group; Smyrna (GA); On-site; USD 100,000 - 130,000; Full time

Job summary

A healthcare solutions company is searching for a Technical Lead, Patient Support Solutions, to oversee technology initiatives vital for enhancing patient experience programs. The individual will guide projects, ensure system performance, and integrate platforms effectively. With over 7 years of lifecycle management experience, particularly in the pharmaceutical or healthcare sectors, candidates should possess a bachelor’s degree and know regulatory compliance. This role requires strong leadership, adaptability, and excellent communication skills.

Qualifications

• 7+ years of experience in full systems lifecycle management.
• 4+ years of experience in the pharmaceutical or healthcare industry supporting Patient Support/Experience Programs.
• Experience with computerized system validation and regulatory compliance is preferred.

Responsibilities

• Lead the analysis, implementation, and ongoing support of technology systems.
• Develop and maintain technical specifications and documentation.
• Manage relationships with vendors and internal systems.
• Act as the IT subject matter expert for U.S. Patient Support Programs.

Skills

Systems lifecycle management

Pharmaceutical/healthcare industry experience

Project management methodologies

Problem-solving

Communication

Adaptability

Leadership

Education

Bachelor's degree in relevant field

Job description

A healthcare solutions company is searching for a Technical Lead, Patient Support Solutions, to oversee technology initiatives vital for enhancing patient experience programs. The individual will guide projects, ensure system performance, and integrate platforms effectively. With over 7 years of lifecycle management experience, particularly in the pharmaceutical or healthcare sectors, candidates should possess a bachelor’s degree and know regulatory compliance. This role requires strong leadership, adaptability, and excellent communication skills.