Technical Lead - Part-Time, Incident Ownership

CVS Health; Canton (OH); On-site; USD 88,000 - 123,000; Part time

Benefits offered by this job

Mentorship

Benefits

Flexible hours

Job summary

CVS Health in Canton, OH seeks a Technical Lead to own critical initiatives with bold decisions. The role offers a salary range of $88,000–$123,000, a part-time rhythm, mentorship, benefits, and flexible Canton, OH hours for the long haul.

You will pair Attention Management fluency with clear explanations, resolve customer concerns, and run point on incidents until resolved, translating stakeholder asks into actionable plans.

Qualifications

• Minimum 8 years of professional experience with measurable impact.
• Ability to translate stakeholder asks into a plan.
• Proven track record delivering under pressure.
• Experience in an OH-based work environment preferred.

Responsibilities

• Pair Attention Management fluency with the patience to explain it plainly
• Resolve customer concerns with patience and a focus on outcomes
• Run point on general incidents until they're truly resolved
• Translate fuzzy stakeholder asks into a crisp People Management plan
• Adapt quickly to shifting priorities in a fast-paced general environment
• Own your mistakes loudly and your wins quietly

Skills

Leadership

Communication

Documentation

Problem solving

Decision making

Stakeholder management

Job description

CVS Health in Canton, OH seeks a Technical Lead to own critical initiatives with bold decisions. The role offers a salary range of $88,000–$123,000, a part-time rhythm, mentorship, benefits, and flexible Canton, OH hours for the long haul.

You will pair Attention Management fluency with clear explanations, resolve customer concerns, and run point on incidents until resolved, translating stakeholder asks into actionable plans.