Technical Lead- Microsoft Dynamics CRM

Cognizant; Raleigh (NC); Remote; USD 114,000 - 130,000; Full time

Job summary

A leading IT service provider seeks a Microsoft Dynamics CRM Technical Lead to deliver enterprise-grade CRM solutions. This remote role involves leading architecture and implementation of Microsoft Dynamics 365 applications and requires extensive technical expertise. The ideal candidate has 9+ years in application development and proficiency in C#, ASP.NET, and Microsoft Dynamics 365 CE. The role offers competitive salary and involves mentoring junior developers.

Benefits

Medical/Dental/Vision Insurance

401(k) plan

Paid Time Off

Qualifications

• 9+ years in application development with strong C#, ASP.NET background.
• 6+ years of hands-on experience with Microsoft Dynamics 365 CE.
• Experience with Dynamics CRM Mobile features and Outlook integration.

Responsibilities

• Lead the end-to-end technical delivery of Microsoft Dynamics CRM solutions.
• Collaborate with clients to analyze business requirements.
• Architect and design robust CRM/XRM solutions.

Skills

C#

ASP.NET

Microsoft Dynamics 365 CE

JavaScript

SQL Server

Education

Bachelor’s degree in computer science or related field

Tools

REST

WCF

SharePoint

Job description

Overview

Job Title- Microsoft Dynamics CRM Technical Lead

Job Location- Remote

As a Microsoft Dynamics CRM / XRM Technical Lead, you will play a pivotal role in delivering enterprise-grade CRM solutions for Cognizant’s clients. You will lead the architecture, design, and implementation of Microsoft Dynamics 365 CE and XRM applications, working closely with clients to understand business needs and translate them into scalable, high-performance solutions. This role demands strong technical expertise, leadership capabilities, and a consultative mindset to drive successful project outcomes.

Responsibilities

• Lead the end-to-end technical delivery of Microsoft Dynamics CRM / XRM solutions.
• Collaborate with clients to analyze business requirements and define functional specifications.
• Architect and design robust CRM/XRM solutions, including integrations with ERP and back-office systems.
• Develop high-level project plans, manage budgets, and ensure scope adherence.
• Identify innovative solutions to meet business needs with or without custom code.
• Design and implement data migration, conversion, and testing strategies.
• Drive design, implementation, and review activities with offshore development teams.
• Ensure alignment with Agile development methodologies and best practices.
• Provide technical leadership and mentorship to junior developers and consultants.

Qualifications

What you’ll need to succeed (required skills)

• Education: Bachelor’s degree in computer science, Engineering, or related field.
• Experience: 9+ years in application development with a strong C#, ASP.NET background; 6+ years of hands-on experience with Microsoft Dynamics 365 CE; 2+ years of experience with Dynamics 365 CRM Portal / PowerApps Portal.
• Technical Proficiency: ASP, ASP.NET, VB.NET, VB Scripting, COM+, Windows Applications; HTML, XML, XSLT, Java, JavaScript, CSS; REST, JSON, WCF, oData, jQuery; SQL Server, SSRS, CAML, Excel Services, Report Center; SharePoint workflows, Custom Web Parts, Business Data Catalog.
• CRM Expertise: Deep understanding of MS Dynamics CRM architecture and xRM customization; Experience in developing custom workflows, plugins, and third-party integrations; Experience with Dynamics CRM Mobile features and Outlook integration; Migration experience from legacy systems to Dynamics CRM (online/on-prem).

Preferred skills

• Microsoft Certifications in Dynamics 365 or related technologies.
• Experience with SAP, PeopleSoft, and other LOB application integrations.
• Familiarity with security standards including SSO and password management tools.
• Strong analytical and problem-solving skills.
• Excellent oral and written communication.
• Ability to work independently and in a team environment.
• Comfortable working under pressure and managing multiple tasks.
• Experience working in multicultural and distributed teams.
• Self-motivated with a proactive approach to learning and delivery.

Compensation and Benefits

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Salary: The annual salary for this position is between $114,000 to $130,000 depending on experience and other qualifications of the successful candidate.

Work Model

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements, this is a remote position USA.

Additional Information

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We’re eager to meet people who believe in our mission and can make an impact in various ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Consider what transferable experiences and skills make you unique and helpful to this role.

Authorized work: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimers

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.