Technical Lead

Tata Consultancy Services Limited; Philadelphia (Philadelphia County); On-site; USD 120,000 - 140,000; Full time

Job summary

Tata Consultancy Services Limited is seeking a Release Implementation Lead in Philadelphia to drive end-to-end production releases across multiple agile teams. You will own planning, requirements gathering, and execution, coordinating with engineering, infrastructure, SRE, DBA, and other stakeholders to ensure successful deployments.

You will design and maintain release ticketing, change management processes, and documentation, obtaining approvals and presenting to change governance.

Qualifications

• Experience leading end-to-end production release management across multiple Agile teams.
• Ability to coordinate release planning, requirements gathering, and execution with engineering, infrastructure, SRE and DBA teams.
• Schedule, manage, and facilitate production releases and provide status updates to stakeholders.
• Design and maintain release ticketing and change management processes with complete documentation and approvals.
• Collaborate with deployment leads to obtain approvals and present change requests to governance forums.
• Ensure traceability of release artifacts, dependencies, and audit evidence across tools.
• Adhere to audit, risk, and control requirements and support post-release activities and hypercare.

Responsibilities

• Lead end-to-end production release management across multiple Agile teams.
• Own release planning, requirements gathering, and execution.
• Schedule, manage, and communicate status of production releases.
• Maintain release tickets, change controls, and required documentation.
• Collaborate with deployment leads for approvals and governance CAB forums.
• Ensure traceability of artifacts and dependencies in PM tools.
• Enforce audit and compliance requirements in release processes.
• Support post-release activities including incident management and hypercare.

Skills

Release management

CI/CD concepts

Cloud & infrastructure awareness

ITIL/change management

Application architecture awareness

Monitoring & incident response

Documentation & compliance

Cross-team coordination

Education

Bachelor of Computer Science

Tools

ServiceNow

Jira

Azure DevOps

GitHub/GitLab

Release scheduling platforms

Splunk

Datadog

CloudWatch

Job description

Job Description

Skill: Release Implementation Lead

Must-Have Technical/Functional Skills:

Release & Deployment Management Tools:

• Experience with tools such as ServiceNow, Jira, Azure DevOps, GitHub/GitLab, and release scheduling platforms to manage release artifacts and traceability.

CI/CD & DevOps Concepts:

• Strong understanding of CI/CD pipelines, automated deployments, environment promotion strategies, and rollback mechanisms.

Environment & Infrastructure Knowledge:

• Working knowledge of cloud (AWS/Azure/GCP) and/or on-premises environments, including application, middleware, database, and infrastructure dependencies.

Change & Configuration Management:

• Familiarity with ITIL change management, configuration items (CIs), release controls, and audit evidence requirements.

Application Architecture Awareness:

• Ability to understand application architectures, integrations, APIs, batch jobs, databases, and dependency impacts during releases.

Monitoring & Incident Awareness:

• Understanding of monitoring tools, such as Splunk, Datadog, and CloudWatch, and how release changes can impact system stability.

Documentation & Compliance Tools:

• Experience creating and maintaining runbooks, implementation plans, release notes, and audit documentation.

Roles & Responsibilities:

• Lead and coordinate the end-to-end production release process across multiple Agile development teams and supporting platform or environment teams.
• Own release planning, release requirements gathering, and execution, collaborating with engineering, infrastructure, SRE, DBA, and other enterprise stakeholders to ensure successful deployments.
• Schedule, manage, and facilitate production releases, serving as the primary point of contact for status updates and executive communications throughout the release lifecycle.
• Design, manage, and maintain the release ticketing and change management process, ensuring all implementation plans, testing evidence, approvals, and required documentation are complete and accurate.
• Partner with deployment and technical team leads to obtain required approvals and present change requests to formal change governance or CAB forums for authorization.
• Ensure all work items, release artifacts, and dependencies are properly tracked in project management tools to maintain full traceability and transparency.
• Enforce adherence to audit, risk, and control requirements, ensuring release processes consistently meet internal governance and compliance standards.
• Collaborate with business, readiness, and operations teams to support post-release activities, including hypercare, incident management, and issue resolution.
• Support large, cross-team or cross-program releases, contributing to process improvements, standardization, and continuous optimization of release and change management practices.

Salary Range - $120,000-$140,000 a year

Job Details

Location: Philadelphia, PA

Function: TECHNOLOGY

Role: Developer

ID: 439003

Skills: Service Now

Salary Range: $120,000 - $140,000

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER SCIENCE