Technical Laboratory Assistant: Outpatient

OhioHealth Mansfield Hospital; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

OhioHealth Corporation is seeking a Phlebotomy Technician (TLA) to perform phlebotomy and related laboratory tasks across campus locations. The role emphasizes safety, accuracy, patient communication, and teamwork within a high reliability organization.

Responsibilities include phlebotomy, specimen processing, computer tasks, and training new staff, while ensuring compliance with regulatory standards and ongoing education. Day shift with 40 weekly hours.

Qualifications

• High School diploma or GED required.
• Must have a valid driver’s license (DMV).
• Specialized knowledge in customer service, computer skills, medical terminology.

Responsibilities

• 70% Phlebotomy and/or specimen processing with safety and customer service focus.
• 15% Associated computer tasks (LIS, e-Source).
• 5% Training new employees and students.
• 5% Regulatory compliance with OSHA, CAP, CMS, JCAHO and lab policies.
• 5% Maintaining competencies and mandatory ACE education.

Skills

Customer service

Communication skills

Medical terminology

Computer skills

Education

High School diploma or GED

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more in our careers and in our communities.

Job Description Summary:

The TLA demonstrates the ability to perform phlebotomy and a variety of technical and clerical functions in the Laboratory based on the needs of the individual campus. He/she performs routine laboratory procedures based on principles of human growth and development according to established lab guidelines using customer focus, teamwork, adaptability to change, problem solving, communication and personal excellence. Position handles blood, tissue, fecal matter, sputum, urine, spinal fluid and other body fluids. Specimens may be contaminated with infectious diseases including HIV and other blood borne pathogens.

Responsibilities And Duties:

• 70% Phlebotomy and/or specimen processing depending on job location. Adherence to Safety and Infection Control practices. Customer service to clinicians and clients. Must be comfortable and professional on the telephone, able to communicate with physician office staff and clinical staff, and laboratory associates. Must be able to communicate with patients and their families, and use service recovery where necessary.
• 15% Associated computer related tasks (i.e. LIS, e-Source)
• 5% Training new employees and students
• 5% Adherence to regulatory compliance including National Patient Safety Goals, CAP, OSHA, JCAHO, CMS, OSH and Laboratory Policies and Procedures.
• 5% Maintaining competencies, mandatory required education (ACE). Perform miscellaneous tasks as assigned.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications:

• High School or GED (Required)
• DL - Driver's License - Department of Motor Vehicles

Additional Job Description:

SPECIALIZED KNOWLEDGE Customer Service. Computer skills. Communication skills. Medical Terminology High School Diploma or equivalent 6 months - 1 year experience in phlebotomy and/or specimen processing Associates working in a skilled nursing facility setting are required to have an active driver’s license and carry personal auto insurance

Work Shift:

Day

Scheduled Weekly Hours:

40

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Company Culture

WE Are Inspired to Do Our Best. OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day. OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision to be an organization "where people want to work".