Technical Lab Specialist

Advocate Health; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Advocate Health seeks a senior quality leader to ensure regulatory compliance across federal, state, and local agencies within its Charlotte-area laboratories. You will lead accreditation readiness, develop corrective action plans, and collaborate with operational leaders and technical staff to improve workflows and outcomes.

Responsibilities include designing validation plans for new equipment, standardizing procedures, and guiding a team through continuous quality improvement using PDSA

Qualifications

• Bachelor Degree in Medical Technology, business, manufacturing, or related field is required.
• Master's degree in Health Administration, Business, Science or another related field is desirable.
• A minimum of five 5 years of relevant leadership experience is required.

Responsibilities

• Ensure regulatory compliance and accreditation readiness.
• Facilitates assessments, develops, implements, and evaluates corrective action plans based on past surveys and preparatory tracer activities.
• Collaborates with operational leaders, technical staff, and professionals for implementation of methods in clinical area of expertise.
• Improves quality and efficiency by analyzing and planning workflow, space requirements, and equipment layout.
• Creates standardized method validation plans for new equipment, ensuring compliance with accreditation agencies.
• Ensures integrated systems support operational and customer needs.
• Participates in creation of standard work and shares expertise to optimize efficiencies.
• Promotes continuous quality improvement using the PDSA cycle to document improvements.
• Designs experiments to evaluate new methods to improve scope and efficiency of clinical laboratory services.
• Maintains professional knowledge through education, publications, and professional networks.

Skills

Leadership

Quality improvement

Team collaboration

Education

Bachelor Degree in Medical Technology, business, manufacturing, or related field

Master's degree in Health Administration, Business, Science or another related field

Job description

Essential Functions

• Ensures all requirements of applicable regulatory agencies (federal, state, local) are satisfied at all times. Leads continuous accreditation readiness efforts and collaborates with others in the development of improvement capabilities.
• Facilitates assessments, develops, implements, and evaluates corrective action plans based on past surveys and preparatory tracer activities.
• Collaborates with key teammates (operational leaders, key operators, technical staff, professional partners) for implementation of technical methods in clinical area of expertise.
• Improves quality and efficiency by analyzing and planning workflow, space requirements, and equipment layout in partnership with department leaders.
• Collaborates with vendors, technical directors, quality, and lab team to create a standardized method validation plan for new equipment. Focuses on streamlining implementation, meeting minimal manufacture requirements, while remaining compliant with accreditation agencies.
• Ensures all equipment is implemented in an integrated fashion, optimizing the mix of technology, information systems, and processes to support operational and customer needs.
• Participates in creation of standard work, sharing technical expertise to optimize efficiencies for continuous improvement
• Practice and teach critical thinking and problem-solving skills to create an environment of continuous quality improvement. Identifies performance improvement opportunities that impact operational & quality metrics. Utilizes the PDSA (Plan-Do-Study-Act) cycle to document improvements.
• Designs and conducts experiments to evaluate new methods with the goal of furthering the scope, quality, and efficiency of clinical laboratory services.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.

Physical Requirements

Works in a busy environment around physicians, technologists, and visitors. Must be able to actively walk and navigate throughout the work area around equipment. Works in an area which contains infectious materials, chemical hazards, and fire and mechanical hazards. Works in an analytical, physical and managerial environment. May be required to stoop, reach, and lift light (20 lbs.) to moderately heavy (50 lbs.) loads.

Education, Experience and Certifications

Bachelor Degree in Medical Technology, business, manufacturing, or related field is required. Master's degree in Health Administration, Business, Science or another related field is desirable. A minimum of five 5 years of relevant leadership experience is required. Can include Group Leader experience. Demonstrated track record of achieving results.