Point of Care and Quality Coordinator

Aurora Health Care; Green Bay (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Aurora Health Care seeks a MT/MLS‑certified professional to coordinate and oversee Point of Care Testing across hospital and off‑site locations. You’ll provide technical oversight, mentor staff, and collaborate with Laboratory, Nursing, and other Diagnostic areas to uphold quality and regulatory standards.

Responsibilities include maintaining QA programs, reviewing quality data for leadership, and leading continuous improvement while ensuring compliance with accrediting bodies.

Qualifications

• Bachelor’s Degree in Medical Technology, Clinical Laboratory Sciences, or related field.
• MT/MLS certification (ASCP BOC or equivalent) required.
• Typically 3 years of experience as a working laboratory professional.

Responsibilities

• Coordinate and oversee Point of Care Testing across hospital and off-site locations.
• Provide technical oversight for POC testing and instrumentation; mentor staff and address performance issues.
• Serve as liaison between Laboratory, Nursing, and other Diagnostic Service areas.

Skills

Attention to detail

Interpersonal communication

Statistical knowledge

Laboratory information systems

multitasking

Education

Bachelor’s Degree in Medical Technology/Clinical Laboratory Sciences

MLS/MT certification (ASCP BOC or equivalent)

Tools

Laboratory computer systems

Job description

Major Responsibilities

• Coordinates and oversees Point of Care Testing performed within the hospital and off-site hospital department locations. May include oversight of multiple hospitals.
• Provides technical oversight for all POC testing and instrumentation. Assists supervisor with technical staff development including competency and coaching, correcting performance as needed.
• Serves as a liaison between the Laboratory, Nursing, and other Diagnostic Service areas.
• Maintains POC Quality Assurance program for Ancillary departments outside of the lab, including orientation, training, and competencies.
• Coordinates and oversees the Laboratory’s Quality program.
• Reviews, prepares, and shares quality data with site leadership and/or site quality committee, and may participate in monthly/quarterly quality meetings, as appropriate.
• Researches and identifies quality improvement opportunities and indicators for the department.
• Oversees proficiency testing surveys appropriate for extent of testing performed at the site
• Participates in evaluation review of proficiency testing and ensures that any problems identified after results received are resolved appropriately, including coaching and addressing performance concerns as needed.
• Coordinates and monitors programs that ensure that all Regulatory Agency requirements are met.

Minimum Education And Experience Required

License/Registration/Certification Required: Medical Technologist (MT) or Clinical Laboratory Scientist (MLS) certification.

American Society for Clinical Pathology Board of Certification (ASCP BOC) or equivalent

Education Required: Bachelor’s Degree in Medical Technology, Clinical Laboratory Sciences, or other related field.

Experience Required: Typically requires 3 years of experience as a working laboratory professional.

Knowledge, Skills, And Abilities Required

• Maintains current knowledge of all technical aspects of the specialty and any computer integration.
• Excellent interpersonal and written/verbal communication skills.
• Proficient in the use of laboratory computer systems, including use of word processing programs and spreadsheets.
• Thorough knowledge of statistics and ability to apply statistical rules/analysis to laboratory decision-making processes.
• Demonstrated ability to work in a fast-paced environment and to successfully handle multiple tasks simultaneously.
• Demonstrated organizational ability, attention to detail, and accuracy.
• Ability to work well in stressful situations, maintaining professional composure at all times.
• Ability to consistently handle multi-tasking, meet established deadlines, and recognize assignments that may be delegated.
• Ability to build and support a highly cohesive and functional team.
• Maintains knowledge of all accrediting agency standards to ensure compliance.
• Maintains current knowledge of and complies with the contents of all pertinent policy and procedure manuals.

Physical Requirements And Working Conditions

• Frequently required to lift up to 10 lbs. and occasionally required to lift up to 50 lbs.
• Must be able to sit, stand or walk most of the workday.
• Will be exposed to the following hazards: mechanical, electrical, chemical, explosive, radiations, reagents, and infectious agents.
• Demonstrates a willingness to work a flexible schedule, which may include alternate site assignment.
• May be required to wear lab coats, gloves, gowns and eye and face protection as needed.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.