Technical Integration Quality Assurance Specialist

Skadden, Arps...LLP; City of White Plains (NY); Hybrid; USD 95,000 - 105,000; Full time

Benefits offered by this job

Competitive salaries and year-end/disc

Comprehensive health care (medical,(d)

Savings plan/401(k) and voluntary bene

Generous paid time off

In-classroom, remote, and on-demand学习

Robust well-being programs

Opportunities to give back to local c

Visit company benefits page for more

Job summary

Skadden, Arps, Slate, Meagher & Flom LLP in White Plains, NY seeks a Technical Integration Quality Assurance Specialist to join our hybrid team. The role evaluates application quality and usability to support end-user requirements, executes manual functional, regression and integration tests, and develops test plans.

Responsibilities include verifying test results, reporting defects, and maintaining documentation.

Qualifications

• Knowledge of Microsoft Office 365, NetDocuments, and current Windows OS
• Knowledge of relevant firm software and ability to learn new tools
• Knowledge of general testing procedures and methodologies
• Demonstrates strong documentation and reporting skills
• Strong written and verbal communication abilities
• Attention to detail and ability to manage multiple priorities
• Independent work style and teamwork as needed

Responsibilities

• Evaluates program functionality and system integration for firm applications, including Office 365 and NetDocuments
• Develops and maintains test plans and test cases
• Verifies, validates, documents and reports test results
• Reports defects to developers and managers and verifies corrections
• Identifies areas for improvement and ensures reliability of functionality
• Documents instructions and procedures and assists with deployments
• Investigates and troubleshoots technical issues referred by support
• Participates in product design reviews and provides input on requirements

Skills

Excellent documentation and reporting

Analytical and troubleshooting

Multitasking and prioritization

Interpersonal communication

Education

High School diploma or equivalent

Tools

Microsoft Office 365

NetDocuments

Windows OS

Job description

Overview

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm.

About Us Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients’ legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world’s major financial centers.

The Opportunity

We are seeking a Technical Integration Quality Assurance Specialist to join our Firm. This position will be based in our White Plains, NY office (hybrid). The Technical Integration Quality Assurance Specialist is responsible for evaluating application quality and usability that supports the Firm’s end-user requirements. Executes manual functional, regression, integration, and reporting. Documents and reports test results. Develops and maintains test plans.

Responsibilities

• Evaluates program functionality and system integration for the Firm's desktop applications, including various in-house applications and specifically Microsoft Office 365 and NetDocuments.
• Develops and maintains test plans and test cases.
• Verifies, validates, documents and reports test results.
• Reports defects to developers and application managers and verifies corrections.
• Identifies areas of improvement if necessary.
• Ensures that new and existing product functionality are reliable, defect free and function as intended.
• Documents instructions and procedures.
• Investigates and troubleshoots customer’s technical and application issues referred by Technical Support.
• Tests new software and hardware prior to deployment and system modifications to prepare for implementation.
• Participates in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
• Provides feedback and recommendations to developers and/or vendors on software use, ability, and functionality.
• Develops software documentation to ensure technical accuracy, compliance, or completeness for users.
• Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
• Manages Firm resources responsibly.
• Complies with and understands Firm operation, policies, and procedures.
• Performs other related duties as assigned.

Qualifications

• Knowledge of Microsoft Office 365, NetDocuments, and current Windows OS
• Knowledge of relevant firm computer software programs, with the ability to learn new software and operating system
• Knowledge of general testing procedures and methodologies
• Familiarity with software architecture and development processes
• Excellent documentation and reporting skills
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Demonstrates close attention to detail
• Excellent analytical, troubleshooting, organizational, and planning skills
• Ability to handle multiple projects and shifting priorities
• Ability to handle sensitive matters and maintain confidentiality
• Ability to organize and prioritize work
• Ability to work well in a demanding and fast-paced environment
• Ability to work well independently as well as effectively within a team
• Ability to use discretion and exercise independent and sound judgment
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Education and Experience

• High School diploma or equivalent
• Minimum of three years related experience in business computing environment

Culture & Life at Skadden

What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals.

Benefits

The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life.

• Competitive salaries and year-end discretionary bonuses.
• Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
• Generous paid time off. Paid leave options, including parental.
• In-classroom, remote, and on-demand learning and professional development opportunities.
• Robust well-being classes and programs.
• Opportunities to give back and make an impact in local communities.
• For further details, please visit: https://www.skadden.com/careers/staff/employee-benefits

Compensation

The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law. Salary Details $95,000 - $105,000

EEO Statement

Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking. Applicants who require an accommodation during the application process should contact Alex Taylor at [phone].

Policy

Skadden Equal Employment Opportunity Policy Applicants Have Rights Under Federal Employment Law. In accordance with the Transparency in Coverage Rule, click here to review machine-readable files made available by UnitedHealthcare: Transparency in Coverage