Technical Instructor

UIC Arctic Response Services, LLC; Colorado Springs (CO); On-site; USD 110,000 - 125,000; Full time

Job summary

Bowhead is seeking a Technical Instructor to support DSCS and Wideband SATCOM training in Colorado Springs, CO. The role requires travel CONUS/OCONUS and delivery of training, assessment, and certification for equipment and software updates.

The position demands a Bachelor’s degree (or higher with equivalent experience), at least 4–8 years in SATCOM/instruction, Top Secret clearance with SCI access, and strong technical writing skills.

Qualifications

• SATCOM operations and instructional experience in military environments.
• Strong technical writing skills to update training materials.

Responsibilities

• Update and maintain training catalog with latest information.
• Travel to WSOCs, RSSCs, DNOC, 53 SOPS and RMCE stations for course training.
• Integrate NET packages into instruction blocks as fielding occurs.
• Collect course critiques, issue certificates, and deliver results.
• Other duties as assigned.

Skills

SATCOM operations

Instructional experience

Technical writing

Travel readiness

Education

Bachelor's degree

Graduate degree

Tools

WSOMS

Job description

Overview

Bowhead seeks a Technical Instructor to support our customer in Colorado Springs, CO.

The Technical Instructor conducts training classes on the Satellite Configuration Control Equipment subsystems for the Defense Satellite Communications System (DSCS) and Wideband Global Satellite (WGS) satellite constellations. This position requires domestic and international travel. The Technical Instructor travels to each site as required to conduct the requested training as directed by the Training Manager. Course durations vary but can require travel for a period of 1 to 5 weeks per training course. Upon completion of the course, the Technical Instructor collects course critiques, issues training certificates, and delivers course training results.

The Technical Instructor also updates course materials for each new hardware or software version release for control systems and ancillary equipment by the OEM or the Government (typically once a year). The Technical Instructor integrates any New Equipment Training (NET) packages into the appropriate block of instruction as fielding occurs. The Technical Instructor is responsible for updating the course catalog for the Wideband SATCOM Operational Management System (WSOMS) suite of courses.

Responsibilities

• Updates and maintains the training catalog with the latest information
• Travels to the WSOCs, the Regional Satellite Support Centers (RSSC), the Defence Network Operations Centre (DNOC), 53 Space Operations Squadron (53 SOPS), and Remote Monitoring and Control Equipment stations (RMCE) to conduct course catalog training
• Integrates any New Equipment Training (NET) packages into the appropriate block of instruction as fielding occurs
• Collect course critiques, issue training certificates, and deliver course training results

• Other duties as assigned

Qualifications

• Bachelor’s degree plus a minimum of four (4) years of prior relevant experience, or two (2) years post-Secondary/associate degree plus a minimum of eight (8) years of prior related experience, or a Graduate Degree plus a minimum of two (2) years of prior related experience. (Note: Two [2] years of experience can be considered equivalent to one year of college.)
• Minimum of five (5) years of related SATCOM and instructional experience in a military environment
• Requires proficient knowledge of job area typically obtained through advanced education combined with experience. May have practical knowledge of project management.
• Certified in the task or roles for which they will deliver training within 6 months of start date
• Proven experience in SATCOM operations and maintenance
• Previous technical trainer experience desired
• Excellent technical skills to understand and translate information into presentable instructional material
• Ability to travel (up to 60%) to CONUS and OCONUS sites
• All trainers will be qualified in all operational positions within the WSOC and follow the same qualification process as the active-duty Guardians and Air Force civilians in accordance with AFI13-602V1_SPOCSUP_SPOCGM2022-01.

• Proficiency with technical writing skills is required to update training course materials as needed
• Ability to express a complicated technical idea in a clear, concise, and complete format

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a Top Secret security clearance with SCI access.

Physical Demands:

• Must be able to lift up to 25 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically

Targeted salary range is $110,000 to $125,000 annually based on qualifications and experience.

Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

#LI-DNI

MN1