Technical Inside Sales Specialist

Ccicareers; Saint Joseph (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision insurance

401(k)

Paid vacation & holidays

Wellness program

Education reimbursement

Job summary

IBT Industrial Solutions is hiring for an inside sales and customer service role in the United States. You will support customers with application assistance, product sourcing, vendor support, pricing and proposals, and manage order entry and billing while maintaining strong vendor relationships. The position offers a full-time schedule, with typical hours 8:00 a.m.

to 5:00 p.m. Monday–Friday, some locations may require travel for training or projects.

Qualifications

• Experience with inside sales and/or customer service preferred, but not required.
• Excellent oral and written communication skills with the ability to effectively present information and respond to customer questions and information.
• Ability to calculate discounts & percentages.
• Ability to specify technical products and to provide technical sales information.
• Strong PC and software skills with the ability to use technology to improve efficiency and effectively communicate information, including, but not limited to the Epicor P-21 (preferred), Google & Microsoft Suites.
• Valid driver’s license and clean driving record.

Responsibilities

• Provide inside sales and customer service support for all IBT customers with application assistance, product sourcing, vendor assistance, and pricing and proposals.
• Support customers with product sourcing, pricing assistance, proposal presentation, billing, order entry and promotional items.
• Maintain appropriate quantities of current vendor literature.
• Coordinate and follow detailed marketing plans for target products, accounts and customers as outlined by Store/General Manager and preferred vendors.
• Assist customers by monitoring branch sales for specified product lines, keeping sales interest levels at a maximum.
• Assist in maintaining good vendor relations at the branch location level.
• Maintain open, productive communication between corporate, region managers, other branches, and IBT department managers.
• Promote a positive attitude to IBT co-workers, branches, vendors and customers, while promoting all of IBT’s products and services.
• Other duties as assigned

Skills

Inside sales

Customer service

Communication

Discount calculation

Technical sales

Tools

Epicor P-21

Google Suite

Microsoft Office

Job description

IBT Industrial Solutions is hiring for an inside sales and customer service role in the United States. You will support customers with application assistance, product sourcing, vendor support, pricing and proposals, and manage order entry and billing while maintaining strong vendor relationships. The position offers a full-time schedule, with typical hours 8:00 a.m.

to 5:00 p.m. Monday–Friday, some locations may require travel for training or projects.