Technical Infrastructure Program Manager, Refrigeration Engineering , Global Energy, Sustainabi[...]

Amazon; New York (NY); On-site; USD 139,000 - 189,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) Plan

Paid Time Off (PTO)

Parental leave

Job summary

Amazon.com Services LLC - A57 is seeking a Technical Infrastructure Program Manager to support refrigeration operations and vendor management for grocery expansion across North America. The role involves field support, project oversight, and leadership across facilities maintenance teams.

Travel up to 50% domestically, with relocation assistance possible. Candidates should be near a corporate office or willing to relocate for in-person work, with a focus on design review and energy-efficient

Qualifications

• 3+ years of technical infrastructure management experience and strong program management skills.
• Bachelor's degree in engineering or related technical field.
• Experience in managing multiple programs/projects with effective time management and cross-functional influence.
• Knowledge of refrigeration systems, equipment, and related infrastructure.

Responsibilities

• Provide field support for refrigeration sites across assigned geography.
• Manage multiple complex projects and influence leadership at all levels.
• Oversee maintenance acceptance of commissioning large-scale projects.
• Provide leadership to facilities maintenance and operations teams.
• Contribute to design reviews for equipment standardization and procurement.

Skills

Program management

Technical infrastructure management

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in engineering

Tools

Refrigeration systems

Chillers

Danfoss controls

Copeland controls

Excel

Job description

Description

At Amazon, we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.

At Amazon, we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.

The goal of this team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services. To that end, Amazon is seeking an Technical Infrastructure Program Manager to help deliver maintenance, repair and vendor management operations to support grocery expansion across the North American market.

This role requires up to 50% regional travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.

Key job responsibilities

• Provide field support for refrigeration sites across assigned geography including support for operations, field maintenance, and food safety partners
• Manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels.
• Oversee the maintenance acceptance of part of commissioning large-scale, complex projects.
• Provide leadership and mentoring to facilities maintenance leadership and operations teams.
• Be involved in design review process across the North American market while providing guidance and professional recommendations on equipment standardization procurement to leverage scale, cost savings opportunities, and to standardize maintenance activities as we continue to expand the business.
• Travel domestically up to 50%.
• Understanding of refrigeration systems, troubleshooting, design, and repair
• Familiarity with low-GWP refrigerants, pending regulatory requirements, and design changes
• Ability to communicate technical information to non-technical audiences

Amazon Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Basic Qualifications

• 3+ years of technical infrastructure management experience
• Bachelor's degree in engineering or a related technical field
• Experience in managing multiple programs / projects, using effective time management skills and personal impact to drive complex activities across the organization
• Knowledge of Refrigeration systems and associated equipment, including compressors, condensers, evaporators, valves, controllers, and piping
• Knowledge of generic mechanical room infrastructure such as chillers, cooler units, and fan controls

Preferred Qualifications

• Familiarity with refrigeration CO2 designs and system improvements / modifications. Familiarity with refrigeration controls systems including Danfoss and/or Copeland.
• Ability to build simplified heating and cooling load calculation models (e.g., using Excel or equivalent tools) to estimate potential energy savings and guide equipment selection or retrofit strategies
• High capability to adapt to tight deadlines, heavy workloads, frequent changes in priorities, and changes in the business environment.
• Understanding of thermodynamics, heat transfer, and fluid dynamic processes and their relation to Refrigeration related applications.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 139,800.00 - 189,200.00 USD annually

USA, TN, Nashville - 120,700.00 - 163,300.00 USD annually

USA, TX, Austin - 127,100.00 - 171,900.00 USD annually

USA, WA, Bellevue - 127,100.00 - 171,900.00 USD annually

Company

Amazon.com Services LLC - A57