Technical Infrastructure Program Manager, Infrastructure Capacity Management

Amazon Web Services (AWS); Arlington (VA); On-site; USD 127,000 - 172,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. is seeking a TIPM II to manage small or existing infrastructure programs, delivering builds that may adapt from defined templates to meet goals. You’ll work independently with guidance as needed and coordinate across multiple teams.

The role focuses on program management, technical execution, and strategic work to accelerate progress and remove blockers, with a strong emphasis on collaboration and communication.

Qualifications

• 3+ years of technical infrastructure management experience.
• Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software).
• Experience with varying scenarios of infrastructure builds.

Responsibilities

• Manage difficult and/or cross-functional infrastructure builds/goals.
• Work with multiple teams if program goals require it.
• Own program communication and status updates.
• Spot integration risks and ask the right technical questions to ensure appropriate trade-offs.
• Deep dive and define infrastructure requirements and dependencies for mature technical products.

Skills

Infra management

Best practices

Infra builds

Education

Bachelor's degree in Eng/Math/Business

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

About The Team

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Internal Job Description

A TIPM II is responsible for managing a small or existing infrastructure technology program, successfully delivering infrastructure builds that may require modification from defined templates to meet program goals. You work independently, seeking guidance as needed.

Key job responsibilities

Program Management

• Manage difficult and/or cross-functional infrastructure builds/goals
• Work with multiple teams if program goals require it
• Partner with vendors, customers, partner teams, and engineering teams
• Own program communication and status updates

Technical Execution

• Capable of adapting infrastructure builds to varying scenarios
• Interpret how dependencies of infrastructure builds interact
• Spot integration risks and ask the right technical questions to ensure appropriate trade-offs
• Deep dive and define infrastructure requirements and dependencies for mature technical products

Strategic Work

• Understand business problems, workflows, technologies, automation/tools, and interdependencies
• Partner with technical managers to secure resources, set project priorities, milestones, and drive delivery
• Write PR/FAQs, support OP1-2 efforts, and create strategic program documentation
• Accelerate progress by driving crisp and timely decisions, clearing blockers, and escalating appropriately

Scope and Influence

• Works across teams
• Influences customers, roadmap priorities, decisions, and engineering processes
• May influence external entity interactions
• Advises managers (up to 3 tiers above your level)

A day in the life

You’ll begin your day connecting with international teams to align on supply chain priorities. Throughout the day, you’ll analyze supply chain data, identify trends, and create recommendations for process improvements. You’ll facilitate collaborative sessions with partners to develop innovative solutions and participate in strategic planning discussions that influence our global infrastructure growth.

BASIC QUALIFICATIONS

• 3+ years of technical infrastructure management experience
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
• Experience with varying scenarios of infrastructure builds
• Bachelor's degree in Engineering, Math, Business, Supply Chain or other related quantitative discipline

Preferred Qualifications

• Experience creating, iterating, and improving end-to-end operations
• Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer
• 3+ years professional experience (in high technology or consumer electronics)
• MBA or advanced degree in engineering, operations research, mathematics or other quantitative disciplines

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 127,100.00 - 171,900.00 USD annually

USA, VA, Herndon - 127,100.00 - 171,900.00 USD annually

USA, WA, Seattle - 127,100.00 - 171,900.00 USD annually

Company - Amazon Data Services, Inc.

Job ID: A10398648