Overview
Why consider this job opportunity:
- Salary up to $164,000
- Opportunities for career advancement and growth within the organization
- Work remotely from anywhere in the U.S.
- Comprehensive benefits package including medical, dental, vision, and 401(k) match
- Participation in annual incentive compensation programs based on performance
- Collaborative and innovative work environment focused on continuous improvement
Responsibilities
- Develop and maintain high-quality technical documentation and visuals that simplify complex systems and processes
- Take ownership of projects, from concept to completion, ensuring continuous improvement
- Innovate visual approaches to enhance user adoption and engagement through effective graphics
- Refine documentation based on user feedback and changes in processes or tools
- Collaborate on and manage multiple projects in a fast-paced environment while maintaining brand consistency
Qualifications
- Bachelor’s degree in Technical Writing, Instructional Design, or related field with a minimum of 5+ years of experience; or an advanced degree with a minimum of 3+ years of experience
- Proven portfolio demonstrating technical illustration and writing skills using relevant tools (e.g., Adobe Creative Suite, Microsoft Visio)
- Experience in comprehending integrated concepts and producing accessible documentation
- U.S. citizenship is required for access to sensitive information
Preferred Qualifications
- Strong visual problem-solving skills with the ability to convey complex concepts clearly
- Ability to create AI-optimized documentation for reliable internal knowledge
- Experience tailoring content for diverse user audiences
- Meticulous attention to detail and excellent communication skills
- Thrives in an agile, fast-paced environment with a focus on innovation
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