Technical expert - conversion process

Cascades; Rockingham (NC); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Profit sharing

Employee share purchase plan

Group insurance

Telemedicine

Employer-supported retirement plan

Flex-pay allowance

Wellness program

Employee assistance program

Job summary

Cascades is seeking a Process Converting Expert to lead tissue converting initiatives across multiple manufacturing sites in the U.S. You’ll provide technical leadership on converting technologies, develop best practices, and drive performance improvements while traveling to mills to solve complex equipment challenges.

You will mentor production and maintenance teams, deploy equipment standards, and partner with site leaders to identify and implement continuous improvements in packaging and

Qualifications

• 8–10 years of tissue converting equipment experience.
• Deep technical knowledge of converting and packaging operations.
• Experience troubleshooting complex manufacturing equipment.
• Experience developing and implementing corrective action plans.
• Strong problem-solving and root-cause analysis skills.
• Experience training and coaching production teams.
• Ability to influence across multiple sites and build credibility.
• Excellent documentation and communication skills.

Responsibilities

• Diagnose issues affecting tissue converting and packaging equipment.
• Develop corrective action plans to improve equipment performance.
• Provide technical expertise on manufacturing and process challenges.
• Support mills in resolving equipment reliability issues.
• Partner with production leaders to identify improvement opportunities.
• Lead deployment of equipment standards and best practices across the network.
• Train and coach production and maintenance teams.
• Travel to sites to support projects and optimization initiatives.
• Document findings and share best practices across facilities.

Skills

Tissue converting

Troubleshooting

Root-cause analysis

Training & coaching

Documentation

Cross-site influence

English communication

Equipment standards

Education

Engineering degree

Tools

OEM equipment

Job description

Are you a tissue converting expert who enjoys solving complex equipment challenges and coaching teams to improve performance? If you thrive in a hands-on technical role where your expertise can influence multiple manufacturing sites and deliver measurable results, this opportunity is for you.

Join Jonathan Morissette’s team as a Process Converting Expert in the Eastern or Central United States (remote with travel) and help build a more sustainable future.

What's in it for you

Taking care of our people is in our nature, so you'll enjoy:

• A competitive annual salary based on experience
• Profit sharing and an employee share purchase plan
• A full range of benefits: group insurance, telemedicine, and an employer-supported retirement plan
• An annual Flex-pay allowance to spend on goods and services of your choice
• A yearly wellness program and employee assistance program
• A collaborative, respectful, and people-centered workplace

Your Role

As Process Converting Expert, you'll take on real challenges that bring out your full potential.

You will serve as the organization's subject matter expert for tissue converting technologies, providing technical leadership, standardization, and best-practice deployment across multiple manufacturing sites. You will support mills in solving complex equipment and process challenges while driving operational excellence and sustainable performance improvements across the network.

Your scope includes:

• Diagnose issues affecting tissue converting and packaging equipment.
• Develop corrective action plans to improve equipment performance.
• Provide technical expertise on manufacturing and process challenges.
• Support mills in resolving equipment reliability issues.
• Partner with production leaders to identify improvement opportunities.
• Build and support operational improvement plans.
• Train and coach production and maintenance teams.
• Deploy equipment standards and operational best practices.
• Lead the identification, development and deployment of converting best practices and technical standards across the network.
• Support capital projects, equipment startups and major process optimization initiatives across manufacturing sites.
• Support the implementation of operational excellence initiatives.
• Conduct regular site visits to assess equipment performance.
• Identify opportunities to improve efficiency and reliability.
• Monitor corrective actions and ensure timely completion.
• Document findings, recommendations, and follow-up activities.
• Share technical knowledge and best practices across facilities.
• Travel approximately 50% of the time across U.S. operations.

What you bring

You're a natural fit for Process Converting Expert if you have:

• 8 to 10 years of experience with tissue converting equipment.
• Deep technical knowledge of converting and packaging operations.
• Experience troubleshooting complex manufacturing equipment.
• Experience developing and implementing corrective action plans.
• Strong problem-solving and root cause analysis skills.
• Experience training and coaching production teams.
• Ability to influence and build credibility across multiple sites.
• Strong communication and documentation skills.
• Experience with OEM equipment, field service, or technical services is an asset.
• Experience with tissue converting equipment manufacturers is a must.
• Engineering education or an equivalent combination of technical training and experience.
• Experience supporting operational excellence and continuous improvement initiatives.
• Ability to work independently in a highly collaborative environment.
• Professional English communication skills.
• Willingness to travel extensively within the United States.

If you bring as much heart to who you are as to what you do, we can't wait to meet you!

Cascades values diversity and inclusion and considers all applications equitably.

This posting is for an active vacancy within our organization. Artificial intelligence may be used at certain stages of our recruitment process t enhance efficiency and the candidate experience.

Since 1964, Cascades has been driving innovation in the manufacturing sector by offering sustainable, innovative, and value-creating solutions in packaging, hygiene, and recycling.

At Cascades, we respect nature. And above all, we respect our 9,000 employees. With 60facilities across North America, we offer a committed and diverse environment where everyone can thrive and contribute to the company’s success.