Technical Estimator and Project Manager (Spec II Transaction Hardware)

Oldcastle BuildingEnvelope; Los Angeles (CA); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Industry competitive benefits

PTO and floating holidays

Performance-based raises and bonuses

Training and development

Job summary

Oldcastle BuildingEnvelope in Los Angeles is seeking a Sales Solutions Specialist II to quote customers and convert quotes to orders, leveraging knowledge of CRL products and quote configurators. You will engage customers to deliver accurate information and timely responses.

You read bid requests, ensure technical compatibility, document interactions in ERP, maintain product knowledge, and collaborate with internal teams to meet project timelines and customer satisfaction.

Qualifications

• High School diploma or equivalent; associates preferred.
• Ability to work at a fast pace and manage inquiries and follow-ups.
• Knowledge of pricing, margins, and negotiation.
• General understanding of glass systems.
• Proficient use of CRL’s website and business software to retrieve product and transaction information.
• Organized with prioritization and strong customer service.
• Demonstrate critical and independent thinking to resolve issues.

Responsibilities

• Provide accurate quotations to customers for their Product Group.
• Meet or exceed SLA for quote turnaround.
• Read bid requests and ensure quotes are technically compatible and competitive.
• Maintain broad knowledge of Product Group products to offer customers.
• Answer customer calls and resolve questions with timely information.
• Document customer interactions and transactions in ERP.
• Create urgency to release quotes to order to meet project timelines.
• Collaborate with internal teams on customer needs and satisfaction.

Skills

Fast-paced work

Customer service

Pricing and margins

Glass systems

Negotiation

Organization

Communication

Education

High School diploma or equivalent

Associates Degree preferred

Tools

ERP systems

Job description

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What You Will Get To Do

The Sales Solutions Specialist II is responsible for providing quotes to customers and converting quotes to orders with the understanding of Business Development and Sales. This position must have an understanding of all CRL products pertaining to the Request for Quote, as well as CRL quote programs/configurators/online programs. Provide prompt customer engagement to create memorable customer experiences every customer every time.

• Responsible for providing accurate quotations to customers for their given Product Group
• Meet or exceed SLA for quote turn around for their given Product Group
• Have the ability to read and understand of bid requests through specifications/drawings ensuring quote is technically compatible and competitive
• Maintain broad knowledge of Product Group products to offer customer
• Answer customer calls and resolve customers questions/concerns by providing relevant and accurate information in a timely manner.
• Document customer interactions and transactions in ERP consistently.
• Demonstrate sincere desire to understand and anticipate the needs of customers
• Create sense of urgency to lead our customer to release quotes to order in a timely manner for CRL to meet the projects critical path.
• Participate in educational opportunities to enhance knowledge of Product Group
• Responsible for updating notes on any open quotes, orders or drawings that are not resolved within the business day in a consistent daily basis.
• Effectively provide customer feedback to Team Leader
• Collaborate with internal teams on customer needs and factors that contribute to customers satisfaction

What We Are Looking For

• High School diploma or equivalent, Associates Degree preferred but not required
• Ability to work at a fast pace and stay current with all inquiries and follow up tasks
• Knowledge of general pricing and margins applied and negotiating skills
• General understanding of glass systems
• Effective navigation of CRL’s web site and business software to retrieve product and business transaction information
• Must be organized and have the ability to prioritize effectively
• Must have excellent customer service skills; Ability to exercise tact and discretion, and good self-expression
• Demonstrate critical thinking and independent thinking skills to anticipate and resolve issues

Position Pay Range : $24 USD - $33 USD

What OBE Offers You

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.