Technical Engineer, Enterprise Imaging Workflow Intelligence - Remote

Optum; Colorado Springs (CO); Remote; USD 71,000 - 141,000; Full time

Job summary

An established industry player is seeking a Workflow Intelligence Technical Engineer to join their innovative team. This remote role focuses on the seamless setup and configuration of Windows Servers, ensuring that clients receive top-notch service and support. You'll be integral in installing and upgrading the Workflow Intelligence suite of products, while also engaging in project meetings and process improvements. With a commitment to health equity and a diverse work culture, this position offers the chance to make a significant impact in healthcare technology. If you're ready to tackle challenges and grow your career, this opportunity is for you.

Benefits

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Equity stock purchase

Qualifications

• 3+ years of IT experience in healthcare settings.
• Experience with system installation and configuration.

Responsibilities

• Install Workflow Intelligence Systems at customer sites.
• Diagnose software and hardware malfunctions.
• Perform quality assurance and installation documentation.

Skills

Windows Server Configuration

IT Support

Customer Service

Quality Assurance

Education

Bachelor's Degree in Information Technology

Relevant Certifications

Tools

HL7

SQL Databases

DICOM

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum, part of UnitedHealth Group (NYSE: UNH), is a leading information, technology-enabled health services, and software business dedicated to helping make the health system work better for everyone. We work with governments, employers, partners, and providers to care for over 146 million people and share a vision of a value-based system of care that provides compassionate and equitable care. With more than 190,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health.

At OptumInsight (OI), we champion continuous innovation to provide software, network, and data analytics, technology-enabled services, advisory, and revenue cycle management offerings to help make health care work better for everyone.

UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high quality care. Our mission calls us, our values guide us, and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.

This role is supporting our Enterprise Imaging (https://business.optum.com/en/operations-technology/enterprise-imaging.html) team within OptumInsight. As a Workflow Intelligence Technical Engineer, you will play a pivotal role in ensuring the seamless setup and configuration of Windows Servers. Your expertise will be crucial in the installation and configuration of the Workflow Intelligence suite of products for new customers, as well as upgrading existing customers to the latest versions. This position demands a proactive approach to technical challenges and a commitment to delivering exceptional service and support.

This is a remote role based in the United States. To be considered, you must be willing to travel up to 10% of the time based on business needs.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Installation of Workflow Intelligence System at customers' site


• Diagnose software and hardware malfunctions


• Perform Final Quality Assurance and complete Installation documentation


• Attend and participate in project meetings


• Assist with various process improvement initiatives and administrative tasks

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of IT experience building and configuring systems in Windows within the healthcare industry


• Experience supporting both internal and external customers


• Willingness to complete a government background check to participate in government-based projects as needed


• Ability to travel up to 10% of the time

Preferred Qualifications:

• Intermediate level of experience with HL7


• Intermediate level of experience with SQL databases and Transact-SQL


• Experience in the medical imaging industry, specifically radiology or cardiology


• Experience with DICOM

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.