Technical Engagement Leader

MultiPlan; McLean (VA); On-site; USD 150,000 - 190,000; Full time

Job summary

Claritev is seeking a Technical Engagement Lead to orchestrate technical readiness, deployment coordination, and on-site leadership for Oracle Health (Cerner Millennium) implementations across healthcare facilities. You will align infrastructure, devices, networks, and end-user environments with project goals while guiding clinical engineering and vendor partners.

The role emphasizes strategic technical consulting, operational leadership, and hands-on deployment coordination in complex hospital

Qualifications

• Bachelor’s degree in information technology, engineering, computer science or healthcare technology or equivalent experience.
• 8–12 years of combined healthcare IT consulting, systems engineering or large-scale implementation experience.
• Experience supporting Oracle Health (Cerner Millennium) implementations and healthcare modernization.

Responsibilities

• Serve as the primary technical engagement lead and client-facing advisor during Oracle Health implementations.
• Conduct comprehensive current-state technical readiness assessments across facilities, networking, and devices.
• Lead technical planning for hardware deployment, device integration, and data interoperability.
• Identify risks and mitigation strategies impacting implementation success.
• Coordinate cross-functional technical teams and client stakeholders.
• Support go-live preparation, cutovers, and stabilization activities.

Skills

Technical leadership

Client-facing

Healthcare IT

EHR deployment

Network/infrastructure

Education

Bachelor's degree in IT/Engineering/CS or related

Tools

Cerner Millennium

Job description

JOB SUMMARY

The Technical Engagement Lead is a senior technical consulting professional responsible for leading the technical readiness, infrastructure coordination, and deployment execution activities associated with Oracle Health (Cerner Millennium) EHR implementations and healthcare technology modernization initiatives.

This role serves as the primary technical advisor and on‑site technical lead for client engagements, ensuring healthcare facilities, infrastructure, end‑user environments, medical devices, and supporting technologies are prepared for successful Oracle Health system deployment and adoption. The Technical Engagement Lead works closely with client stakeholders, Oracle Health teams, clinical engineering, infrastructure teams, third‑party vendors, and delivery consultants to coordinate and guide all technical implementation activities from assessment through go‑live and stabilization.

The position combines strategic technical consulting, healthcare infrastructure expertise, operational leadership, and hands‑on deployment coordination to ensure technical readiness across acute care hospitals, ambulatory clinics, business office centers, and ancillary healthcare environments.

JOB ROLES AND RESPONSIBILITIES

• 1. Serve as the primary technical engagement lead and client‑facing technical advisor during Oracle Health (Cerner Millennium) implementation and deployment projects.
• 2. Conduct comprehensive current‑state technical readiness assessments for healthcare facilities, including infrastructure, networking, wireless coverage, medical devices, end‑user computing environments, and physical deployment spaces.
• 3. Evaluate patient care areas, clinical workspaces, and operational environments for technical deployment readiness, including space planning for devices, carts, monitors, patient beds, workstations, and related equipment.
• 4. Assess technical infrastructure requirements including power availability, network drops, wireless coverage, device connectivity, and environmental readiness to support Oracle Health workflows and technologies.
• 5. Lead technical planning and coordination activities related to hardware deployment, medical device integration, infrastructure dependencies, systems connectivity, and data interoperability.
• 6. Identify technical risks, gaps, constraints, and dependencies that could impact implementation success and develop mitigation and remediation plans.
• 7. Coordinate and guide cross‑functional technical teams including infrastructure, networking, clinical engineering, endpoint management, interface, imaging, and deployment resources.
• 8. Collaborate with client IT leadership, operational stakeholders, clinicians, and third‑party vendors to align technical solutions with organizational and operational requirements.
• 9. Support technical solution design validation, deployment sequencing, implementation planning, and go‑live preparation activities.
• 10. Oversee device cataloging, asset management, and technical inventory activities associated with implementation readiness and deployment planning.
• 11. Facilitate technical discovery sessions and workflow assessments to ensure alignment between technical capabilities and operational needs.
• 12. Provide hands‑on technical leadership and issue resolution support during implementation events, cutovers, go‑live activities, and stabilization periods.
• 13. Monitor implementation progress, technical milestones, and deployment activities to ensure work is completed according to project timelines, quality standards, and client expectations.
• 14. Communicate technical concepts, implementation risks, and deployment status effectively to both technical and non‑technical stakeholders, including executive leadership.
• 15. Ensure technical solutions and deployment activities comply with healthcare security, privacy, regulatory, and operational standards including HIPAA requirements.
• 16. Contribute to operational improvement initiatives, technical standards development, documentation, and knowledge sharing across delivery teams.
• 17. Operate with a high degree of independence and professional judgment while coordinating multiple technical workstreams in complex healthcare environments.

JOB SCOPE

The Technical Engagement Lead operates as a senior technical consultant and implementation leader responsible for guiding complex technical deployment activities within healthcare environments. Work is highly varied and requires broad technical expertise across healthcare infrastructure, systems integration, networking, medical device environments, deployment operations, and Oracle Health technologies.

This position works independently with significant client interaction and coordination responsibilities, often serving as the primary technical escalation and decision‑making resource during implementation activities. The role requires balancing strategic planning, technical consulting, operational coordination, and hands‑on deployment leadership across multiple stakeholders and technical disciplines.

The Technical Engagement Lead is expected to identify and resolve technical challenges proactively, coordinate cross‑functional teams, manage implementation risks, and ensure successful technical readiness and deployment outcomes for healthcare clients.

JOB REQUIREMENTS (Education, Experience, and Training)

• 1. Minimum Bachelor’s Degree in Information Technology, Engineering, Computer Science, Healthcare Technology, or related technical field, or equivalent related experience.
• 2. 8-12 years of combined experience in healthcare information technology, technical consulting, systems engineering, healthcare infrastructure, clinical engineering, or large‑scale healthcare system implementation roles.
• 3. Demonstrated experience supporting Oracle Health (Cerner Millennium) implementations, EHR deployments, healthcare infrastructure modernization, or related healthcare technology initiatives.
• 4. Strong understanding of healthcare technical environments including networking, wireless infrastructure, endpoint technologies, medical devices, systems integration, and clinical workflows.
• 5. Experience conducting client‑facing technical assessments, implementation readiness evaluations, infrastructure reviews, and deployment planning activities.
• 6. Knowledge of healthcare interoperability standards and technologies including HL7, FHIR, DICOM, interfaces, and clinical systems integration concepts.
• 7. Experience coordinating cross‑functional technical teams and managing technical deployment activities in fast‑paced client‑facing environments.
• 8. Strong analytical and problem‑solving skills with the ability to identify technical risks, assess operational impacts, and develop effective mitigation strategies.
• 9. Excellent communication and consulting skills with the ability to communicate complex technical concepts to clinical, operational, technical, and executive audiences.
• 10. Strong organizational and project coordination skills with the ability to manage multiple technical workstreams and competing priorities simultaneously.
• 11. Experience supporting healthcare go‑live activities, deployment events, cutovers, and stabilization efforts preferred.
• 12. Familiarity with healthcare operational environments including hospitals, ambulatory clinics, imaging departments, and business office operations preferred.
• 13. Ability to build strong working relationships with client stakeholders, technical teams, vendors, and operational leaders.
• 14. Ability to work independently with minimal supervision while collaborating effectively across large implementation teams.
• 15. Ability to travel and work on‑site at client healthcare facilities as required to support implementation activities and deployment events.

Why Claritev?

Healthcare is complex. We help make it clearer.

At Claritev, you'll do work that matters. Together, we're helping make healthcare more transparent and affordable for all through the power of data, technology, and expertise. We offer meaningful opportunities to grow your career, collaborate with talented colleagues, and make an impact on the clients and communities we serve. If you're looking for purpose, growth, and a team that succeeds together, you'll find it here.

What Guides Us

At Claritev, innovation, agility, and a focus on results drive our success. We embrace bold thinking, work as one team, take ownership, and strive for excellence in everything we do - creating meaningful impact for our clients, communities, and each other.