Technical Education Specialist - Flex

MedStar Health; Louisville (KY); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Technical Education Specialist for extensive travel to customer sites across the US. This role involves teaching and instructing users on complex software products, requiring a High School Diploma and experience with public safety technologies. Candidates must possess strong communication skills and be able to manage training schedules effectively.

Benefits

Incentive Bonus Plans

Medical, Dental, and Vision benefits

401K

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Qualifications

• 1+ years of experience working with Motorola Flex Product.
• Experience with public safety products preferred.

Responsibilities

• Teach agency customers on complex software products.
• Conduct on-site training and manage communication with customers.

Education

High School Diploma or equivalent

Tools

Motorola Flex Product

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewThe Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among other offerings.Job Description

Responsibilities of the Technical Education Specialist include but are not limited to:

• Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services

• Conducting on-site training for Motorola Spillman software and designated third-party software

• Presenting training using various classroom methods, including lectures, flip charts, online projection, etc.

• Completing department-required reports within set standards

• Managing communication with customer contact(s) related to the training schedule

• Coordinating customer (agency) information between trainers

• Operates under supervision from the Customer Education Lead

• Relying on instructions and pre-established guidelines to perform the functions of the job

This role requires more than 75% extensive travel to customer site locations in the US. This position is open to all US States remotely.

Qualifications:

• High School Diploma or equivalent
• 1+ years of experience working with Motorola Flex Product
• Must have a valid Drivers License
• Experience with Motorola Flex Administration preferred
• This position is subject to working in high-security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy." It, therefore, requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

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Basic Requirements

• High School Diploma or equivalent
• 1+ years of experience working with public safety products
• Must be able to obtain background clearance as required by a government customer

Travel RequirementsOver 75%Relocation ProvidedNonePosition TypeExperiencedReferral Payment PlanYes

Our U.S.Benefitsinclude:

• Incentive Bonus Plans
• Medical, Dental, Visionbenefits
• 401K
• 10 Paid Holidays
• GenerousPaidTime Off Packages
• Employee Stock Purchase Plan
• PaidParental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.