Technical Deployment Lead Manager, Production Deployments

PVH (Tommy Hilfiger/Calvin Klein); United States; Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

OpenAI's Forward Deployed Engineering (FDE) team seeks a Technical Deployment Lead Manager in San Francisco, offering a hybrid work model with relocation assistance. You will build and lead TDLs through high-stakes customer deployments, owning delivery outcomes end to end and partnering with researchers, engineers, and customers to ensure value is realized.

You will set the bar on scope, sequencing, risk, and communication, stepping in to reset plans when deployments drift and guarding customer

Qualifications

• 8+ years of customer-facing technical delivery leadership.
• 2+ years managing high-performing technical delivery teams.
• Led high-pressure technical projects from prototype to production.
• Operate with urgency in ambiguous or evolving environments.

Responsibilities

• Lead and grow a team of TDLs delivering production systems with frontier models.
• Own end-to-end delivery outcomes through clarity, speed, coordination, and technical quality.
• Codify best practices into tools, playbooks, and roadmap inputs for leverage.
• Identify early indicators and raise them with urgency to protect delivery success.
• Apply judgement to distinguish action-worthy issues and non-issues.
• Set a high bar for TDL performance and mentor team growth.

Skills

Customer-facing leadership

Delivery leadership

Program management

Team leadership

Technical fluency

Job description

OpenAI's Forward Deployed Engineering (FDE) team seeks a Technical Deployment Lead Manager in San Francisco, offering a hybrid work model with relocation assistance. You will build and lead TDLs through high-stakes customer deployments, owning delivery outcomes end to end and partnering with researchers, engineers, and customers to ensure value is realized.

You will set the bar on scope, sequencing, risk, and communication, stepping in to reset plans when deployments drift and guarding customer