Technical Data Management Specialist

Kaeser Compressors, Inc.; Virginia (MN); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Profit Sharing

401(k) Plan

Rooftop cafe

On-site exercise facility

Free exercise classes

Health and wellness program

Job summary

Kaeser Compressors, Inc. in Fredericksburg, VA is seeking a Technical Data Management Specialist who can learn detailed tasks quickly and collaborate with multiple teams to ensure accurate data in company databases.

The role involves monitoring requests, updating customer data, and communicating with internal and external customers while supporting project turnaround goals. A strong command of English and MS Office is required; SAP experience is preferred.

Qualifications

• High School Diploma or equivalent (required); technical or higher degree (preferred).
• Strong verbal and written English proficiency.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook (or equivalent).
• SAP experience (preferred).
• Customer service experience in commercial or industrial environment (preferred).

Responsibilities

• Assist with monitoring and assigning incoming project requests via email.
• Support project management by entering or updating customer data into various company databases.
• Review and track project requests and communicate with internal and external customers regarding questions or updates as needed.
• Assist with troubleshooting database questions with internal and external customers via phone and email.
• Maintain high customer satisfaction with internal and external customers.
• Maintain or exceed project turnaround time goals.
• Work with various department subgroups responsible for technical information.

Skills

English proficiency

Customer service

Education

High School Diploma or equivalent

Technical or higher degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

SAP

Job description

Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We specialize in evaluating each customer’s application and providing the most energy efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com , and for a sneak peek into what it’s like being a part of the Kaeser Family, view this video (https://youtu.be/hIExfcCA_Rw?si=YQWZ3mlHfOSijTeE) .

Kaeser Compressors, Inc. is seeking an individual who can learn detailed tasks quickly and is savvy with various computer programs to fill the position of Technical Data Management Specialist for our location in Fredericksburg, VA. We are looking for an individual who thrives by completing projects in a timely manner, and who works well with various teams to accomplish company goals.

Job Description

• Assist with monitoring and assigning incoming project requests via email
• Support project management by entering or updating customer data into various company databases
• Review and track project requests and communicate with internal and external customers regarding questions or updates as needed
• Assist with troubleshooting database questions with internal and external customers via phone and email
• Maintain high customer satisfaction with internal and external customers
• Maintain or exceed project turnaround time goals
• Work with various department subgroups responsible for technical information

Required Qualifications

• High School Diploma or equivalent (required); technical or higher degree (preferred)
• Strong verbal and written English proficiency
• Proficiency in Microsoft Word, Excel, Powerpoint, and Outlook (or equivalent)
• SAP experience (preferred)
• Customer service experience in commercial or industrial environment (preferred)

This is a hourly position, with an annual range of $39,500-$42,500, to commensurate with experience. We offer an excellent benefit package including Medical, Dental, Vision, Profit Sharing and 401(k) Plan as well as a roof top cafe, an on-site exercise facility, free exercise classes and a health and wellness program.

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.